Brand Certified
McDonald's
3.5(723 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
709 Cumberland Rd, Whitesburg, KY
41858, United States
Certified by McDonald's • Mar 01, 2026
(606) 633-9775
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.5
723 reviews
5 stars
240
4 stars
169
3 stars
149
2 stars
71
1 star
94
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and slow service.
Order Accuracy
Many reviews highlighted frequent issues with incorrect orders and missing items, leading to customer frustration.
Cleanliness
Several customers noted unsanitary conditions in the restaurant and restrooms, impacting their overall experience.
Food Quality
Feedback on food quality was mixed, with some enjoying fresh and hot meals, while others received cold or poorly prepared food.
Speed of Service
While some customers appreciated fast service during busy times, others experienced long wait times and delays.
- KSKedhia ShsjFeb 20, 20261.0Sat in line for 45 minutes and they was taking orders on the other side but not ours and the food was awful.
- TJTim JentNov 20, 20255.0Great
- RYRosemary YorkOct 20, 20255.0Depending on who's working on how good the experience will be. Some are really good and some could careless.
- JHJosh HowardOct 12, 20251.0Always missing something, won’t answer the phone and rude
- AKAJ KingOct 1, 20251.0The most filthy restaurant I've ever been in. Smells awful, disgusting restrooms.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website