Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported frequent issues with incorrect orders, including missing items and wrong modifications.
Service Speed
Customers expressed frustration with slow service, particularly during peak hours, leading to long wait times.
Food Quality
There were numerous complaints about cold and stale food, as well as unsatisfactory preparation of items.
Staff Attitude
While some reviews praised friendly staff, others noted rudeness and lack of professionalism from employees.
Cleanliness
Several customers mentioned cleanliness issues within the restaurant, including dirty dining areas and restrooms.
MB
Ms. Bowman
Nov 17, 2025
5.0
The drive thru is a little crowded for parking. But its manageable. Food is great, the workers was friendly and polite. I really enjoyed this visit!
CF
corey francis
Nov 9, 2025
1.0
It’s the sorriest bunch of workers I’ve ever seen and the food is pitiful. And im pretty sure the girl that works the window in the afternoon got mad and punctured a few holes in my sauce cup because she’s to lazy to do her job the first time.
AH
Alexis Holbrook
Nov 4, 2025
1.0
The worst mc Donald’s I’ve ever been to
CC
Cathy
Nov 2, 2025
1.0
Waited in drive through 20 minutes. Ordered chicken strips. Threw them away after attempting to eat a bite. Rock hard. Cold. Absolute garbage. Fries were ok. Very salty.
JD
Justin Dailey
Oct 24, 2025
1.0
Good thing I'm going to Moorhead.(guess I'll get better quality there) This coffee tastes awful. It's bitter, taste weird, almost no cream and practically no caramel, even though I requested extra of both. This is a recurrent theme with the west liberty McDonald's. Though the people are very polite. This will probably be my last time getting coffee from this establishment.