Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- BreakfastAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Dairy Queen Grill & Chill
505 Prestonsburg St, West Liberty, KY
41472-1141, United States
Hours
Reviews
4.0
243 reviews
5 stars
125
4 stars
52
3 stars
32
2 stars
10
1 star
24
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers enjoyed the ice cream and some menu items like biscuits and gravy, but there were complaints about stale fries and incorrect orders.
Service Speed
Service speed was inconsistent, with many customers reporting slow drive-thru times and long waits.
Customer Service
While some reviews praised friendly and attentive staff, others reported rude service and issues with order accuracy.
Cleanliness
The establishment was noted for being clean and well-maintained by several customers.
Overall Experience
Many customers expressed a positive overall experience, particularly with the food and atmosphere, despite some service-related complaints.
- BWBrian WoodsNov 9, 20251.0went there on saturday 11/8/2025 my aunt got a burger and fries when she took a bite there was somthing in it look like a string with fish hook but she said it was a piece of hair net went back to ohio good luck with that place
- KKKristenOct 14, 20255.0I love their chocolate and Carmel moo latte and they have a decent flamethrower burger as well. Breakfast is great also. I would usually either eat outside or go through the drive through if I didn't have time to stop and enjoy the birds flying by and maybe see a few classic cars go by.
- DTDebbie TackettAug 9, 20252.0Very slow sat in my car almost a hour.
- DLDorothy LewisAug 1, 20251.0We went there a few months ago We ordered 2 shakes and 2 orders of fries. Shakes were good but the fries had been sitting for a few hours. They tasted stale. We won't be ordering from there again
- JLJimmy LewisJul 24, 20254.0I do like there biscuits and gravy
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill in West Liberty specialize in?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and DQ Cakes.
What are the operating hours of Dairy Queen Grill & Chill in West Liberty?
The restaurant is open Monday to Thursday from 5:30 AM to 10:00 PM, Friday and Saturday from 5:30 AM (6:30 AM on Saturday) to 11:00 PM, and Sunday from 7:00 AM to 10:00 PM.
Does Dairy Queen Grill & Chill in West Liberty have a drive-thru and outdoor seating?
Yes, the location features a drive-thru as well as both indoor and outdoor seating options.
Is Dairy Queen Grill & Chill family-friendly and suitable for kids?
Yes, the restaurant welcomes families and is good for kids, providing a family-friendly environment.
Can I order food online from Dairy Queen Grill & Chill in West Liberty?
Yes, you can place pickup orders online through their official ordering website.
Are there any mobile deals or apps available for Dairy Queen Grill & Chill customers?
Yes, customers are encouraged to download the Dairy Queen app for exclusive deals and mobile ordering rewards.
What is the address and contact number of Dairy Queen Grill & Chill in West Liberty?
The restaurant is located at 505 Prestonsburg St, West Liberty, KY 41472-1141. You can contact them at +1 606-743-3737.
Which nearby stores could I visit before or after dining at Dairy Queen Grill & Chill?
Family Dollar and Dollar General are discount stores close by where you can shop for groceries and arts and crafts supplies.
Are there any nearby fast food restaurants close to Dairy Queen Grill & Chill?
Yes, nearby fast food options include Long John Silvers and Arby's, providing additional dining choices in the area.
What local services and facilities are located near Dairy Queen Grill & Chill in West Liberty?
Nearby you can find Walgreens Pharmacy for health needs, Morgan County Emergency Management and Morgan County Sheriff offices for public services, and the Morgan County Wellness Center gym for fitness.