Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 625 Chestnut Drive in Walton, KY. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Feedback indicates a mix of positive and negative experiences with customer service, with some praising friendly staff while others report rudeness and poor handling of orders.
Order Accuracy
Multiple reviews highlight issues with incorrect orders and missing items, leading to customer dissatisfaction.
Food Quality
While many customers enjoyed the pizza and other menu items, there were complaints about undercooked or poorly made food, including issues with crust texture and topping distribution.
Timeliness
Several customers experienced delays in order readiness and delivery, with complaints about orders not being ready on time or being late.
Overall Experience
The location has a loyal customer base that appreciates the food quality and service, but there are significant concerns that need to be addressed to improve overall satisfaction.
AA
Alexis
Dec 21, 2025
5.0
Best Pizza Hut I’ve ever been to. Quality pizza every order, friendly faces as well. Great job with the Christmas decor, I’m impressed. Shows they care where they work.
WH
william hawkins
Dec 17, 2025
5.0
Maggie the GM is amazing she took great care of me and my family. Thank you for caring.
JC
John Culver
Nov 12, 2025
5.0
My favorite pizza is the pepperoni original pan pizza. They make it look absolutely perfect at this location. Keep up the good work!
DL
Deanna Lucas
Oct 12, 2025
1.0
Ordered food. Didn't even get 2/3rds of what I ordered. When I asked for a refund I was told I would be credited. Who wants to eat at a place again where you cant get it right the first time? I'll take a refund. District manager tells me to drive back to the store for a partial refund. Waste my gas because you all cant make food?
I was later told by the district manager I would be refunded the full amount i asked for. I'll be looking for that.
SW
S W
May 19, 2023
1.0
Preordered at 4pm the day before. Order never showed up. Called a few times and was put on hold. Good thing I didn’t prepay and give this business any of my money.