Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customer service experiences vary widely, with some praising friendly staff while others report rudeness and hostility from employees.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and food not prepared as requested.
Food Quality
Food quality is inconsistent, with reports of cold, stale, or poorly prepared items, although some customers did enjoy their meals.
Speed of Service
Service speed is a common complaint, with numerous reviews highlighting long wait times and inefficiencies in order fulfillment.
Cleanliness
The restaurant is generally noted for being clean, with some customers appreciating the cleanliness of the dining area and restrooms.
TP
Timothy Powell
Feb 16, 2026
1.0
Ever since new ownership took over this is by far the WORST McDonald's in Nky area. Always super slow and food is wrong/old/ put together real sloppy. Really wish Groen never sold this one.
LL
lowkeyhomicide
Feb 10, 2026
2.0
I come every other morning to get breakfast, and I don’t normally get orange juice. But I asked a lady with a brown pony tail handing me my food in the morning shift about the size of my medium, and the attitude is disgusting. Did not have to be rude, all I did was ask if it was a medium cup. I work is fast food my self. Please be kinder.
DD
David
Jan 10, 2026
5.0
Great service
M8
MaryJane 800
Jan 2, 2026
3.0
Coffee i got tastes fine, was a little more on the white side but it's made correctly. The strawberry creme pie I got though was cold. It was 5:39 am when I received my order. Tell me how your pies are already cold at this time.
DL
Dan Link
Dec 2, 2025
5.0
Great experience and location. Quick service, friendly & helpful staff, food was tasty, and a nice clean dining room too. My McDouble & Fries were hot and fresh. You can't beat the $5.00 bundle deal! Busy location on a Friday afternoon but they were very efficient. Would recommend this McDonald's. "I'm lovin' it 😋!"