McDonald's

3.6
1048 reviews
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Business Details

225 Mary Grubb's Hwy, Walton, KY
41094, United States
(859) 485-4800
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
225 Mary Grubb's Hwy, Walton, KY
41094, United States

Hours

Reviews

3.6
1,048 reviews
5 stars
374
4 stars
251
3 stars
182
2 stars
78
1 star
163

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported rude and unprofessional behavior from staff, particularly in the drive-thru, leading to a negative experience.

Order Accuracy

Frequent complaints about incorrect orders and missing items, with customers expressing frustration over repeated mistakes.

Food Quality

Customers noted inconsistent food quality, with reports of cold, stale, or improperly prepared items.

Speed of Service

Numerous reviews highlighted slow service, with long wait times both in the drive-thru and inside the restaurant.

Positive Staff Interactions

Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
  • DD
    David
    2 days ago
    5.0
    Great service
  • M8
    MaryJane 800
    Jan 2, 2026
    3.0
    Coffee i got tastes fine, was a little more on the white side but it's made correctly. The strawberry creme pie I got though was cold. It was 5:39 am when I received my order. Tell me how your pies are already cold at this time.
  • JC
    John Csercsa
    Dec 9, 2025
    4.0
    There prices have come down !!!!!
  • DL
    Dan Link
    Dec 2, 2025
    5.0
    Great experience and location. Quick service, friendly & helpful staff, food was tasty, and a nice clean dining room too. My McDouble & Fries were hot and fresh. You can't beat the $5.00 bundle deal! Busy location on a Friday afternoon but they were very efficient. Would recommend this McDonald's. "I'm lovin' it 😋!"
  • LL
    Lucy
    Nov 16, 2025
    1.0
    I normally go to this McDonalds for a quick lunch or dinner when needed. Through my last few visits, especially over the past week- customer service has significantly declined along with the food. The female employee who took my order comes off very rude and annoyed. I was then asked to pull around once I got to the second window. There was no hello, just pull around. I pulled around and the employee who brought my food basically shoved the bags into my hands, walked away then proceeded to talk to what appeared to be teenage friends walking out of the restaurant immediately. There was no hello nor have a good day. I was missing 1 item and then found I had a burger that I did not order. My food was not fresh. My wraps were tough. Definitely will not be returning.
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Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's in Walton, KY?

McDonald's in Walton, KY is open daily from 5:00 AM to 11:00 PM, except Sunday when it opens at 5:00 AM and closes at 11:00 PM as well.

What are the delivery hours at this McDonald's location?

Delivery is available from 5:00 AM to 11:30 PM Monday through Wednesday, Friday, and Saturday; on Thursday from 5:00 AM to 10:30 PM; and on Sunday from 6:00 AM to 11:30 PM.