Arby's

3.4
511 reviews
Get DirectionsCallWebsite

Business Details

205 Mary Grubbs Pkwy, Walton, KY
41094, United States
(859) 485-1664
http://www.arbys.com/locations/us/ky/walton/205-mary-grubbs-pkwy/store-8476
GoogleFacebookInstagramTwitterLinkedInTikTok

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
205 Mary Grubbs Pkwy, Walton, KY
41094, United States

Hours

Reviews

3.4
511 reviews
5 stars
163
4 stars
122
3 stars
68
2 stars
49
1 star
109

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some enjoying the meals while others received cold or poorly prepared items.

Service Issues

Many reviews highlighted slow service, incorrect orders, and rude staff, leading to a frustrating experience for customers.

Cleanliness

Multiple customers noted that the restaurant was often dirty, with unclean tables and restrooms, impacting their dining experience.

Customer Service

While some employees were praised for their friendliness, numerous reviews mentioned poor customer service and lack of professionalism from staff.
  • RH
    Ruth Hendren
    Oct 22, 2025
    4.0
    The food was great. Hit the spot. All the tables where dirty so we had to kinda clean one before we sat down.
  • PP
    Patty P
    Sep 20, 2025
    1.0
    The drive thru wait was long and only one car in front of us. The fries were not hot or fresh, they were DRENCHED in grease and soggy. I put them in the air fryer when we got home and that didn't help so in the garbage they went, literally inedible. We weren't given any straws with 2 diet coke and shake so couldn't drink our beverages on the way home. All this for $27, so disappointing! It will be a long while, if ever that we return to this location, just absolutely horrible that employees think it's OK to serve food like that for nearly $30, we could've (and will next time) went anther anywhere and gotten fresher food, do better!
  • RB
    Russell Beach
    Sep 18, 2025
    5.0
    Love their breakfast especially their biscuits and gravy and potato cakes
  • CR
    chad riley
    Sep 13, 2025
    5.0
    Andrew was cool. Made my Meat Mountain sandwich off the secret menu himself and smiled as he handed it over.
  • FB
    Francisco Berro
    Aug 13, 2025
    4.0
    Fries were a little overdone but the club sandwich really hit the spot.
Read more reviews on Google