Many customers reported poor service, including rude staff and long wait times.
Food Quality
Inconsistencies in food quality were noted, with complaints about cold or improperly prepared items.
Customer Experience
Several reviews highlighted a lack of attention to orders, resulting in incorrect or incomplete meals.
Positive Staff Interactions
Despite the issues, some customers praised friendly staff and good service during their visits.
PL
Pat Leenerts
Jan 4, 2026
4.0
Best biscuits and gravy !
DP
Danielle Powers
Aug 10, 2025
3.0
It seems every time I get fries after 5pm they are not fresh. There also seems to be more of a wait on certain days that others. Not consistent.
ND
Nautica Disciplina
Jul 28, 2025
1.0
i hate to leave a bad review unless a place is really trash..unfortunately this one is. i’ve been here multiple times and it’s always something. i went there tonight wanting a chicken strip basket, we pay, receive the food and drive home, open up my box and everything is in there but the tenders!! that was so shocking and disappointing. what’s even worse is we went back to tell them and the customer service was awful, they all just stood there looking at eachother instead of trying to fix the issue. after the awkward interaction they gave me the tenders and they were hard and rough to eat. used to love this location now it’s the worst. if your craving DQ the drive is worth the quality of food, go to the location on lexington road!
BG
Bryant Gee
Jul 28, 2025
1.0
If I could put a zero I would horrible place to pick if your actually hungry
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Versailles, KY?
Dairy Queen Grill & Chill in Versailles, KY is open Monday to Friday from 7:00 AM to 9:30 PM, Saturdays from 7:00 AM to 10:00 PM, and Sundays from 8:00 AM to 9:30 PM.
Does Dairy Queen Grill & Chill offer breakfast options?
Yes, Dairy Queen Grill & Chill serves breakfast items as part of their menu offerings.
Can I order Dairy Queen Grill & Chill's menu items online for pickup?
Yes, you can place pickup orders online through their official ordering website.
Is there seating available inside Dairy Queen Grill & Chill in Versailles?
Yes, Dairy Queen Grill & Chill offers seating for customers who wish to dine in.
Does Dairy Queen Grill & Chill provide a drive-thru service?
Yes, there is a drive-thru service available at Dairy Queen Grill & Chill for convenient ordering and pickup.
What are some of the signature menu items at Dairy Queen Grill & Chill?
Signature menu items include Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, soft-serve ice cream cones, and shakes & malts.
Is Dairy Queen Grill & Chill family-friendly and good for children?
Yes, the restaurant is family-friendly and welcomes children, offering a menu suitable for kids.
Can I find an ophthalmologist near Dairy Queen Grill & Chill?
Yes, Irfan Ansari MD, an ophthalmologist, is located nearby Dairy Queen Grill & Chill, which could be convenient for combining your visit.
Are there any grocery stores or cafes close to Dairy Queen Grill & Chill?
Yes, Cookies by Charity, a bakery and cafe, and La Bodeguita Colombiana, a grocery store and diner, are located nearby for additional shopping or dining options.
Is there a gas station near Dairy Queen Grill & Chill for convenience?
Yes, both Circle K and Shell gas stations are nearby Dairy Queen Grill & Chill, offering convenience for fuel and snacks.