Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- BreakfastAvailable
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
4.1
813 reviews
5 stars
372
4 stars
258
3 stars
93
2 stars
36
1 star
54
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with staff are mixed; some report excellent, friendly service while others mention rudeness and poor order handling.
Food Consistency
Food quality is inconsistent; while many enjoy the ice cream and certain menu items, others report issues with incorrect orders and food preparation.
Cleanliness
The restaurant is generally noted for being clean and well-maintained, contributing positively to the dining experience.
Pricing Concerns
Several customers feel that prices are high relative to the quality of food received, leading to dissatisfaction.
Drive-Thru Issues
The drive-thru service has been highlighted as problematic, with reports of slow service and incorrect orders.
- WSWilliam StaatsOct 28, 20252.0The shift manager rudely refused to allow an employee to write happy birthday on the ice cream cake I bought for my wife. She said it already had an edible sticker printed on it so they won't also add a written message to it. The edible sticker was just a ring of flowers with a blank spot specifically to have a message written inside. I didn't even want the edible sticker, but every ice cream cake had one on it, it so I had no choice. This service and selection are very disappointing considering my wife always wants a DQ cake for her birthday. I will look elsewhere in the future.
- GRGage RothOct 19, 20255.0The gal at the window was the most amazing drive through encounter I’ve ever expierianced. She was so polite and asked how my day was and better yet told me to have a great weekend. That is the person you want working for you. I don’t go to Dairy Queen often- but I’ll be back because of her! Food was actually great too! I love that lady!
- RNRichie NalleyOct 12, 20255.0Great shake and blizzard they just hit the spot.
- ACA Redding (Crispy)Oct 8, 20254.0This place is hit or miss, depends who's working that day. But my ice cream is usually good and the regular food is always hot and fresh
- RMRobin MaloneyOct 2, 20253.0I ordered a small Oreo blizzard and unfortunately it was mostly vanilla ice cream. I rarely get these but I wanted one. Maybe you've cut back on Oreos. Kinda bummed.
Frequently Asked Questions About Dairy Queen Grill & Chill
What kind of food and treats does Dairy Queen Grill & Chill at 3540 Lexington Rd offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® treats, chicken strip baskets, Grillburgers®, and DQcakes.com ice cream cakes.
What are the operating hours of Dairy Queen Grill & Chill in Versailles, KY?
The restaurant is open Monday to Thursday from 6:00 AM to 10:00 PM, Friday and Saturday from 6:00 AM to 11:00 PM, and Sunday from 7:00 AM to 10:00 PM.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating options?
Yes, this location features both drive-thru service and outdoor seating for customers.
Is Dairy Queen Grill & Chill family-friendly and good for kids?
Yes, the restaurant welcomes families and is good for children, providing a family-friendly environment.
Can I order food online or get special deals via a mobile app at this Dairy Queen?
Yes, customers can order online via the Dairy Queen website, and there is an app available for exclusive deals and mobile ordering rewards.
Does this Dairy Queen location provide restrooms for customers?
Yes, restrooms are available for customers at this location.
What nearby places can customers visit before or after eating at Dairy Queen Grill & Chill?
Customers can visit Woodford Lakes Golf Club for golfing activities or stop by TNT Fireworks for party supplies. Both are nearby and convenient for a fun outing in the area.
Are there convenient gas stations near Dairy Queen Grill & Chill for customers traveling by car?
Yes, several gas stations are nearby such as Shell, Marathon, Clark Pump-N-Shop, Speedway, and BP, providing options for refueling when visiting Dairy Queen.
Where can I find financial services or ATMs near Dairy Queen Grill & Chill?
Nearby financial service options include LibertyX Bitcoin ATM and Western Union, both convenient for completing money transfers or ATM transactions.
Are there automotive services close to Dairy Queen Grill & Chill if I need car repairs or rentals?
Yes, there are several automotive service providers nearby, including Jack Kain Ford Inc. for repairs and sales, Quick Lane at Jack Kain Ford for tire and auto repairs, FordDirect, and Enterprise Rent-A-Car for vehicle rentals.