Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- BreakfastAvailable
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
4.1
825 reviews
5 stars
379
4 stars
261
3 stars
94
2 stars
36
1 star
55
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences varied, with some staff receiving high praise for friendliness and attentiveness, while others were reported as rude or unhelpful.
Food Consistency
Food quality was inconsistent; while some customers enjoyed hot and fresh meals, others reported cold or poorly prepared items.
Cleanliness
The restaurant was frequently noted for its cleanliness, with many customers appreciating the tidy environment.
Order Accuracy
There were multiple complaints about incorrect orders and missing items, indicating a need for improvement in order accuracy.
Pricing Concerns
Several customers expressed dissatisfaction with pricing, feeling that the quality did not justify the cost.
- RTRob TaylorJan 1, 20264.0Good dessert!
- JJJDawgDec 31, 20255.0I got a burger i will stick to the ice cream
- PCPatricia CaldwellDec 8, 20254.0Order taken in timely manner, clean resturant and staff friendly.
- BMbill mcalpinDec 7, 20251.0We were imthe only one in line. We ordered two blizzards, we pulled around and they were holding them out the window. They were just vanilla with toppings thrown on top not mixed. What a shame This used to be a nice Dairy Queen I called and they said oh we stir all of our blizzards and I said why was it vanilla from top to bottom? They said we have video we can watch. I said well you need to watch. I said you don’t we don’t need to you’ve already complained. How does that make any sense? Anyway I’ll go to the one on Versailles Road from now on. I know it’s hard to get good help Warren Buffett wouldn’t be pleased
- RVRon VanoverDec 3, 20255.0The lady that waited on us and brought our food to the table was simply fantastic. She was the epitome of what customer service is all about. I wish I could recall her name, but again she was fantastic and even wished us well when we were exiting the restaurant. This is a type of customer service that you very rarely see. I'm sure if management is reading this, you know exactly who I probably am referring to because I witnessed her do the same to all people that came to the register and when she took the food to their tables. Happy holidays, be blessed. 18th of November, lunch time.
Frequently Asked Questions About Dairy Queen Grill & Chill
What kind of food and treats does Dairy Queen Grill & Chill at 3540 Lexington Rd offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® treats, chicken strip baskets, Grillburgers®, and DQcakes.com ice cream cakes.
What are the operating hours of Dairy Queen Grill & Chill in Versailles, KY?
The restaurant is open Monday to Thursday from 6:00 AM to 10:00 PM, Friday and Saturday from 6:00 AM to 11:00 PM, and Sunday from 7:00 AM to 10:00 PM.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating options?
Yes, this location features both drive-thru service and outdoor seating for customers.
Is Dairy Queen Grill & Chill family-friendly and good for kids?
Yes, the restaurant welcomes families and is good for children, providing a family-friendly environment.
Can I order food online or get special deals via a mobile app at this Dairy Queen?
Yes, customers can order online via the Dairy Queen website, and there is an app available for exclusive deals and mobile ordering rewards.
Does this Dairy Queen location provide restrooms for customers?
Yes, restrooms are available for customers at this location.
What nearby places can customers visit before or after eating at Dairy Queen Grill & Chill?
Customers can visit Woodford Lakes Golf Club for golfing activities or stop by TNT Fireworks for party supplies. Both are nearby and convenient for a fun outing in the area.
Are there convenient gas stations near Dairy Queen Grill & Chill for customers traveling by car?
Yes, several gas stations are nearby such as Shell, Marathon, Clark Pump-N-Shop, Speedway, and BP, providing options for refueling when visiting Dairy Queen.
Where can I find financial services or ATMs near Dairy Queen Grill & Chill?
Nearby financial service options include LibertyX Bitcoin ATM and Western Union, both convenient for completing money transfers or ATM transactions.
Are there automotive services close to Dairy Queen Grill & Chill if I need car repairs or rentals?
Yes, there are several automotive service providers nearby, including Jack Kain Ford Inc. for repairs and sales, Quick Lane at Jack Kain Ford for tire and auto repairs, FordDirect, and Enterprise Rent-A-Car for vehicle rentals.