Arby's

4.1
1204 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
10704 Dixie Highway, Valley Station, KY
40272, United States

Hours

Reviews

4.1
1,204 reviews
5 stars
567
4 stars
360
3 stars
154
2 stars
42
1 star
81

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences are mixed, with some praising friendly staff while others report rude or unhelpful employees.

Food Quality

Food quality varies significantly; some customers enjoy hot and fresh meals, while others receive cold or incorrect orders.

Cleanliness

The restaurant is generally noted for being clean, although some reviews mention issues with cleanliness and maintenance.

Order Accuracy

Many customers express frustration with order accuracy, citing frequent mistakes and missing items.

Pricing

Some customers find the prices reasonable, while others feel the value does not match the quality of food received.
  • JD
    Junior Dunn
    Jan 4, 2026
    1.0
    The manager at this store needs to learn better people skills or he has an attitude towards white people. I asked if they offered military discount and all he said was do you have an ID. He acted like it was coming out of his pocket and was very hateful about it. I won’t be bringing my business back there again. I’ll drive up to Radcliffe where they are much friendlier.
  • SS
    Stephen
    Nov 19, 2025
    5.0
    A little pricey, but that has always been. Although the customer service was excellent, I will pay the few extra dollars to stay away from McDonald's. Arby's did a good job, the ChordonBlue is very good vert my wife liked her roast beef sandwich. We ordered out but we watched inside and the employees did a very nice job. The restaurant is working really hard to keep up business competing with the the other businesses surrounding them, it is the oldest restaurant in that area.
  • JI
    John From In.
    Oct 22, 2025
    3.0
    Easy to get too
  • LL
    Lea Lou
    Sep 7, 2025
    4.0
    Great service but definitely not open at 9:30 on a Sunday like google says
  • SA
    Sheesha Acosta
    Aug 20, 2025
    1.0
    I went through the drive thru and not only was my food wrong but it was cold, the frys were old, my straw was broken but they gave me the wrong receipt smh