Panera Bread

3.9
275 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Union is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
9085 US Hwy 42, Union, KY
41091, United States

Hours

Reviews

3.9
275 reviews
5 stars
146
4 stars
45
3 stars
24
2 stars
22
1 star
38

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted unsanitary conditions in the dining area, with dirty tables and floors being a common complaint.

Customer Service

There were numerous reports of poor customer service, including unhelpful staff, long wait times, and issues with order accuracy.

Food Quality

Customers expressed disappointment with the food quality, citing issues such as bland flavors, incorrect orders, and small portion sizes.

Pricing

Many customers felt that the prices were too high for the quality and quantity of food received.

Positive Experiences

Despite the negative feedback, some customers praised specific locations for friendly service and good food, indicating that experiences can vary significantly.
  • MS
    Mallorie Sears
    Sep 21, 2025
    1.0
    Horrible and disgusting in the dining room. It so dirty and everything is sticky and covered in crumbs. There is no customer service whatsoever. They’re hanging out in the back and not greeting their customers or taking orders. They left you to do it at a kiosk, which takes 1 million times longer.
  • LM
    linda mcdonough
    Sep 17, 2025
    1.0
    Got food poisoning. I had not eaten anything else so it was obvious that was what led to the sickness.
  • DB
    Dave B
    Sep 16, 2025
    1.0
    Will never order here agon Meat only onn bread? Cheese only on bread? Thanks for making my conference event a nightmare
  • JM
    Jax Mead
    Sep 4, 2025
    4.0
    I had a better experience with this location. No problems with my order here like I seem to have at other locations. Very nice service with a friendly smile.
  • WW
    WestX64
    Aug 9, 2025
    1.0
    This is a very sad amount of yogurt for a parfait. It also gave me heartburn for some reason which normally doesn't happen. I also got a sandwich which I specified extra cheese sauce on and they put none at all. Sandwich was also very small. Overall here you pay more than fast food prices for food that's about the same quality as fast food but somehow also end up with less food.

Frequently Asked Questions About Panera Bread

Does Panera Bread in Union, KY accept reservations?

No, Panera Bread in Union, KY does not accept reservations.

What are the operating hours for Panera Bread in Union, KY?

Panera Bread is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM.