Brand Certified
Chipotle Mexican Grill
3.4(499 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
9039 US Highway 42, Union, KY
41091, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(859) 795-2890
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/ky/union/9039-us-highway-42?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=3365
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Union is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.4
499 reviews
5 stars
214
4 stars
76
3 stars
48
2 stars
33
1 star
128
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported rude staff, long wait times, and incorrect orders, leading to a frustrating experience.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about small portions, cold food, and incorrect items in orders.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean tables and unsanitary conditions.
Management Problems
Feedback indicated poor management practices, including staff training issues and inadequate customer service.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and friendly service from specific employees.
- JGJason GardnerFeb 23, 20261.0A bug in the Chicken Bowls? Is that the new special favor? Is my daughter freaking out, yes very much so..
- JCjessica caramazanaFeb 4, 20261.0Took about a hour to get my food, was supposed to get it thro the drive thro lane then they made go inside to the pick up lane then after maybe 20 mins of standing there they said i had to make the regular lane and order again. The order more simple couldnt be literally just rice with steak and barely got any food there either stingy with them rice dang.
- BHBrad HamblenJan 31, 20265.0I could eat Chipotle everyday for every meal. The one in union is great. They will make a quesadilla without having to order online. I have had others locations refuse.
- BGBaylee GallensteinJan 28, 20265.0my fave chipotle, the blonde lady that did our curbside was such a sweetie when we goofed our order, didn’t catch ur name but love u queen 🫶🏼 yummy food too woo hoo
- AGAugust A GladtreeDec 31, 20251.0I have to done this review at the last minute of 2025 . If I could choose I would give them a 0 star. Look at my receipt. The guy sneaking in a extra steak charge x2 . My two lunches coat over $42. Which is not even full on our plates. Also he charged me "small soda" that I didn't ordered. He is absolutely sneaky and unbelievable not honesty! This us our second time give Chipotle a chance but it failed again. We will not give any our hard earned money to this disgusting disgraceful brand. Since I was very busy and not be able to post this review since November.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Union, KY serve?
Chipotle Union serves customizable Mexican food including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the opening hours for Chipotle Mexican Grill in Union, KY?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does Chipotle in Union, KY offer pickup and delivery services?
Yes, they provide both in-store pickup and delivery services.
How can I order food from Chipotle Mexican Grill in Union, KY online?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle app available on the Apple App Store.
Where is Chipotle Mexican Grill located in Union, KY?
It's located at 9039 US Highway 42, Boone, Union, KY 41091, USA.
Does Chipotle Mexican Grill in Union, KY have a rewards program?
Yes, customers can sign up for Chipotle Rewards to earn free food and receive exclusive offers.
Is Chipotle Mexican Grill in Union, KY inclusive and welcoming to LGBTQ customers?
Yes, the location welcomes LGBTQ customers.
What nearby places can I visit around Chipotle Mexican Grill in Union, KY?
Nearby you can visit Kroger Marketplace for groceries, Orangetheory Fitness for workouts, and PetPeople by Hollywood Feed if you need pet supplies.
Are there any convenient coffee shops near Chipotle Mexican Grill in Union, KY?
Yes, Starbucks and the Kroger Fuel Center, which also serves coffee, are both nearby for your caffeine needs.
Can I get personal care services near Chipotle Mexican Grill in Union, KY?
Yes, Great Clips and High Gloss Salon offer beauty and hair services close to Chipotle.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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