Customers reported rude staff and poor service, particularly in the drive-thru and during busy times.
Food Quality
Inconsistent food quality was noted, with some customers receiving fresh and hot meals while others experienced cold or poorly prepared food.
Cleanliness
Several reviews mentioned cleanliness issues, including flies in the dining area and unsanitary conditions.
Positive Experiences
Despite the negatives, many customers praised the friendly staff and enjoyed specific menu items, particularly desserts.
AC
Asha C
3 days ago
5.0
I really enjoyed my visit. I was serviced by friendly employees and loved my food. Everything was fresh and tasty. Well worth the money!
WA
Wandering American
4 days ago
5.0
Good food, good service.
FN
First Name
Dec 3, 2025
1.0
Could be great if they didnt close 30 minutes early every day
TR
T. Rodgers
Dec 2, 2025
1.0
The chicken fingers sizes have gotten ridiculous! They were already small but have gotten even smaller. I ordered a 6 piece chicken tender combo, and it’s like they took the equivalent of two chicken tenders and cut them into 6 pieces. I’m so upset by this. It’s cheating the customers out of food. This is not right. It makes me not to want to go back.
KL
Kat Lee
Aug 29, 2025
1.0
The food sucks the service is worse the lady was absolutely rude and tried charging us for a coke we didnt want we said 2 drinks not 3 drinks and she caught an attitude because we said we dont drink coke and that we aren't paying for it nor did we want it very scrappy place and they are too expensive for a meal with 1 extra drink and 1 extra fry was almost $30 outrageous....
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the main food items offered at Dairy Queen Grill & Chill in Tompkinsville?
The menu features soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and DQcakes.com ice cream cakes.
What are the opening hours of Dairy Queen Grill & Chill in Tompkinsville?
Open Monday to Thursday from 5:30 AM to 9:30 PM, Friday and Saturday from 5:30 AM to 10:00 PM, and Sunday from 7:00 AM to 9:30 PM.
Does Dairy Queen Grill & Chill offer a drive-thru service?
Yes, the location offers a drive-thru for convenient ordering and pickup.
Is Dairy Queen Grill & Chill family-friendly and suitable for kids?
Yes, the restaurant welcomes families and is good for kids with a kid-friendly menu and environment.
Can customers order ahead or access special deals via a mobile app at this Dairy Queen?
Yes, customers can download the Dairy Queen app to access exclusive deals, and mobile ordering is available for pickup.
What is the address and contact number for Dairy Queen Grill & Chill in Tompkinsville?
The address is 101 E 1st ST, Tompkinsville, KY 42167-1629, and the phone number is +1 270-487-8845.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
You can visit The Carriage House holiday rental, Bellabee's Flower & Gift Shop, or Monroe County KY Tourism Commission for sightseeing and shopping nearby.
Are there any medical or health services near Dairy Queen Grill & Chill?
Yes, Compton Orthodontics - Tompkinsville and Creekside Veterinary Clinic are nearby if you need dental or veterinary care.
Where can I find outdoor gear and sporting goods near the Dairy Queen?
Nearby you can visit AAA Outdoors and Sarge's Trading Post, LLC for outdoor gear and sporting goods.
Are there any dining alternatives close to Dairy Queen Grill & Chill?
Yes, nearby dining options include Hong Kong Restaurant and China Buffet if you're interested in different cuisines.