Dairy Queen Grill & Chill

4.0
322 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • BreakfastAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
101 E 1st ST, Tompkinsville, KY
42167-1629, United States

Hours

Reviews

4.0
322 reviews
5 stars
153
4 stars
87
3 stars
46
2 stars
12
1 star
24

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers reported rude staff and poor service, particularly in the drive-thru and during busy times.

Food Quality

Inconsistent food quality was noted, with some customers receiving fresh and hot meals while others experienced cold or poorly prepared food.

Cleanliness

Several reviews mentioned cleanliness issues, including flies in the dining area and unsanitary conditions.

Positive Experiences

Despite the negatives, many customers praised the friendly staff and enjoyed specific menu items, particularly desserts.
  • AC
    Asha C
    3 days ago
    5.0
    I really enjoyed my visit. I was serviced by friendly employees and loved my food. Everything was fresh and tasty. Well worth the money!
  • WA
    Wandering American
    4 days ago
    5.0
    Good food, good service.
  • FN
    First Name
    Dec 3, 2025
    1.0
    Could be great if they didnt close 30 minutes early every day
  • TR
    T. Rodgers
    Dec 2, 2025
    1.0
    The chicken fingers sizes have gotten ridiculous! They were already small but have gotten even smaller. I ordered a 6 piece chicken tender combo, and it’s like they took the equivalent of two chicken tenders and cut them into 6 pieces. I’m so upset by this. It’s cheating the customers out of food. This is not right. It makes me not to want to go back.
  • KL
    Kat Lee
    Aug 29, 2025
    1.0
    The food sucks the service is worse the lady was absolutely rude and tried charging us for a coke we didnt want we said 2 drinks not 3 drinks and she caught an attitude because we said we dont drink coke and that we aren't paying for it nor did we want it very scrappy place and they are too expensive for a meal with 1 extra drink and 1 extra fry was almost $30 outrageous....

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the main food items offered at Dairy Queen Grill & Chill in Tompkinsville?

The menu features soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and DQcakes.com ice cream cakes.

What are the opening hours of Dairy Queen Grill & Chill in Tompkinsville?

Open Monday to Thursday from 5:30 AM to 9:30 PM, Friday and Saturday from 5:30 AM to 10:00 PM, and Sunday from 7:00 AM to 9:30 PM.