McDonald's

3.5
846 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
555 Taylorsville Rd, Taylorsville, KY
40071, United States

Hours

Reviews

3.5
846 reviews
5 stars
279
4 stars
196
3 stars
159
2 stars
82
1 star
130

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, especially in the drive-thru, with long wait times being a common complaint.

Order Accuracy

Many reviews highlighted issues with incorrect orders, with customers often receiving items they did not request or missing items altogether.

Food Quality

There were mixed reviews about food quality, with some customers noting cold or poorly prepared food, while others praised the freshness and taste.

Staff Attitude

Customer experiences with staff varied, with some praising friendly service while others reported rude or unhelpful behavior.

Cleanliness

Several reviews mentioned cleanliness issues within the restaurant, including dirty dining areas and restrooms.
  • JM
    Justine Medley
    3 days ago
    1.0
    It doesn't seem to matter what time of day you decide to visit this McDonald's, you will still recieve the slowest service. Drive thru line is always slow and wrapped around the small building. Unsure of if they are always understaffed or if this is just how this McDonald's will always be.
  • MC
    Ms Dura Cella
    Dec 26, 2025
    1.0
    I absolutely will never go back! On December 23,2025..a friend and I ate at Frischs salad bar and sandwich waitress had a better than you attitude. We we got the bill and just about had a heart attack $51...I told the lady this isn't correct, went over the bill line by line..seems Frischs charges per item, plus no free refills charged per drink ,@ $3.49】we did get onion rings & french fries thinking they were in a platter deal. There was nothing on the menu advising no free refills or each item sold separately. We have been eating at Frischs for many years never an issue.we eat out once a month because we are both retired and limited incomes.i would not advise anyone to eat at Frischs unless they have throw away money. Not impressed with anything . Totally disappointed. Even the receipt printed so light i couldn't read it. Really???? As if you all care?
  • AB
    Amanda Buckingham
    Nov 2, 2025
    1.0
    Just sat in the drive thru with a mobile order for over 10 minutes and still was not be able to get my food. They said a refund will automatically be issued within 24 hours but don't know if I'll get my reward points back. WHAT? It's bad enough this place has gone down hill. The least you could have done was give me my food since I waited for it. I don't care if it's an app issue or not, you should still serve your loyal customers.
  • EL
    Edward Lafferty
    Oct 26, 2020
    4.0
    Slow at times

Frequently Asked Questions About McDonald's

What are the regular operating hours of this McDonald's location?

This McDonald's is open daily from 5:00 AM to 11:00 PM.

During what hours is the drive-through service available at this McDonald's?

The drive-through is open every day from 5:00 AM to 11:00 PM.