McDonald's

3.5
840 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
555 Taylorsville Rd, Taylorsville, KY
40071, United States

Hours

Reviews

3.5
840 reviews
5 stars
277
4 stars
195
3 stars
158
2 stars
82
1 star
128

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, particularly in the drive-thru, with long wait times being a common complaint.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and incorrect modifications, leading to customer frustration.

Food Quality

There were mixed reviews on food quality, with some customers praising hot and fresh meals, while others complained about cold, stale, or poorly prepared food.

Cleanliness

Several customers noted cleanliness issues within the restaurant, including dirty dining areas and restrooms.

Staff Attitude

Customer experiences with staff varied widely, with some praising friendly service while others reported rude or unhelpful interactions.
  • AB
    Amanda Buckingham
    Nov 2, 2025
    1.0
    Just sat in the drive thru with a mobile order for over 10 minutes and still was not be able to get my food. They said a refund will automatically be issued within 24 hours but don't know if I'll get my reward points back. WHAT? It's bad enough this place has gone down hill. The least you could have done was give me my food since I waited for it. I don't care if it's an app issue or not, you should still serve your loyal customers.
  • RH
    Rita Hillard
    Jul 16, 2025
    5.0
    Perfect. I love this McDonald’s
  • BS
    Bryon Sergent
    Jun 28, 2025
    3.0
    Very very very small McDonald's. Women's Bathroom out of order and men's ceiling was leaking water.
  • PW
    Phyllis Washburn
    Jun 20, 2025
    3.0
    What has happened. Their hamburgers use to be really good and now they are dry like leather. I have really been disappointed the last 3 to 4 times I visited there
  • OO
    Original
    Jun 12, 2025
    1.0
    Slowest McDonald’s I ever been to in my life everrrrr someone get them a new manager that knows how to run a fast food establishment!

Frequently Asked Questions About McDonald's

What are the regular operating hours of this McDonald's location?

This McDonald's is open daily from 5:00 AM to 11:00 PM.

During what hours is the drive-through service available at this McDonald's?

The drive-through is open every day from 5:00 AM to 11:00 PM.