Dairy Queen Grill & Chill

3.8
578 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • BreakfastAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable

Location

Dairy Queen Grill & Chill
661 Taylorsville Rd, Taylorsville, KY
40071-7798, United States

Hours

Reviews

3.8
578 reviews
5 stars
263
4 stars
134
3 stars
73
2 stars
38
1 star
70

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, poor service, and incorrect orders.

Cleanliness

Multiple reviews highlighted unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Food Quality

While some customers enjoyed the food, there were complaints about incorrect orders and food not meeting expectations.

Staff Behavior

Several reviews mentioned unprofessional and rude staff interactions, impacting the overall customer experience.

Pricing Concerns

Customers expressed dissatisfaction with high prices for food and ice cream.
  • JJ
    James Johnson
    Jan 1, 2026
    4.0
    Love the chicken basket with gravy
  • RH
    Roger Henson
    Dec 6, 2025
    1.0
    8:45 tried to order sauced and tossed strips for my kids. They said they are no longer doing tossed for the night because they washed the dishes. Like what!?
  • RL
    Rj LikesTurtles
    Sep 21, 2025
    2.0
    Don't go if your in a rush will take at least 30 mins to get food
  • KA
    Kenneth Armstrong
    Sep 13, 2025
    1.0
    Truly pathetic experience, was waiting for 20 minutes for a delivery and they were NOT busy. I've worked in the food industry for almost 30 years it is totally unacceptable. AVOID THIS DAIRY QUEEN !!!!
  • SD
    Scott Dixon
    Sep 5, 2025
    5.0
    Welcome to the new age of $18 hour burger flippers!!!

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, and DQ cakes.

What are the typical opening hours of Dairy Queen Grill & Chill during weekdays?

From Monday to Thursday, Dairy Queen Grill & Chill is open from 6:00 AM to 10:00 PM, and on Friday and Saturday, it stays open until 11:00 PM.