Brand Certified

Dairy Queen Grill & Chill

3.8

(580 reviews)

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Business Details

661 Taylorsville Rd, Taylorsville, KY

40071-7798, United States

(502) 477-8273

https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen

Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

Drive-throughAvailable
BreakfastAvailable
[Free/Paid] wi-fiNot available
RestroomAvailable
Welcomes familiesAvailable
Kid friendlyAvailable

Location

Dairy Queen Grill & Chill

661 Taylorsville Rd, Taylorsville, KY

40071-7798, United States

Get Directions

Hours

Monday6:00 AM - 10:00 PM

Tuesday6:00 AM - 10:00 PM

Wednesday6:00 AM - 10:00 PM

Thursday6:00 AM - 10:00 PM

Friday6:00 AM - 11:00 PM

Saturday6:00 AM - 11:00 PM

Sunday7:00 AM - 10:00 PM

Reviews

3.8

580 reviews

5 stars

265

4 stars

133

3 stars

2 stars

1 star

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some praised the evening shift for their friendliness, many others reported rude staff and long wait times.

Food Quality

Food quality received positive remarks, particularly for items like the blizzards and chicken strips, but there were complaints about incorrect orders and unsatisfactory food preparation.

Cleanliness

Multiple reviews highlighted poor cleanliness in the dining area and bathrooms, with reports of dirty tables and unsanitary conditions.

Service Speed

Customers frequently noted slow service, especially during busy times, with some experiencing long waits for their orders.

Pricing

Several customers expressed concerns about high prices, feeling that the value did not match their expectations.

RR
RedBluePlayz
Feb 22, 2026
5.0
Delicious food, great service. The 1 star reviews are just ridiculous and wrong, by far my favorite DQ despite being far away.
JG
Jessie Graham
Feb 19, 2026
1.0
The app has no way to delete an order. My daughter and I called the store 15+times to cancel the order and no one answered NOT ONE TIME! Do better and teach young people to do better
VL
Veronica Lopez
Jan 16, 2026
5.0
Love the customer service guys, thanks
JJ
James Johnson
Jan 1, 2026
4.0
Love the chicken basket with gravy
RH
Roger Henson
Dec 6, 2025
1.0
8:45 tried to order sauced and tossed strips for my kids. They said they are no longer doing tossed for the night because they washed the dishes. Like what!?

Brand Certified Facts from Dairy Queen Grill & Chill

This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources

Certified March 01, 2026Yext Knowledge Graph

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