Numerous customers reported rude or unhelpful staff, with complaints about order accuracy and poor customer service.
Food Quality
Mixed reviews on food quality, with some praising the taste while others reported cold or poorly prepared items.
Cleanliness
Some customers noted cleanliness in the restaurant, while others pointed out issues with sanitation practices.
Speed of Service
Customers experienced long wait times, particularly in the drive-thru, although some praised the speed of service during less busy times.
Positive Experiences
Despite the negative feedback, many customers expressed satisfaction with their meals and the friendliness of certain staff members.
RB
Renee Bell
Dec 31, 2025
5.0
Love the peanut butter shake . Blended just right
KP
Kyler Parks
Dec 4, 2025
1.0
God awful place to go to! I ordered a burger and told them at the window that I dont want mayo or tomato on my burger and the guy yelled out and told them. He even said it will be a few minutes on your burger but once I got it low and behold they put mayo on it and my man and I both had took it back in and they refuse to redo it and said their was nothing wrong with it they even refused to give me a refund! On my receipt it even states no mayo or tomato. So guess what im in the process of getting a lawyer because im tired of this Dairy Queen and the way they act and treat people! I have had problems with them before too!
BJ
brian jennings
Nov 7, 2025
2.0
Blizzard was thin. FRIES WERE COLD
MM
melody
Oct 30, 2025
3.0
The biscuit and gravy was not very good .I got a plain biscuit . They forgot jelly .
LW
Lacey Williams
Sep 3, 2025
2.0
I’ve ordered ice cream cakes a couple times with simple instructions on what to write on them. Ever single time it looks like a 5 year old’s penmanship. I specifically asked if there was someone there that can write on cakes and they told me yes. Please do not say that you have someone there that can write on cakes when you clearly do not. I’ve learned my lesson and will no longer be ordering ice cream cakes from the Stanford Dairy Queen.
What are the operating hours of Dairy Queen Grill & Chill on weekdays?
On Monday through Thursday and Sunday, Dairy Queen Grill & Chill is open from 7:00 AM to 9:30 PM. On Friday, it is open from 7:00 AM to 10:30 PM.
Does Dairy Queen Grill & Chill offer breakfast options?
Yes, Dairy Queen Grill & Chill serves breakfast as part of its menu.
Is there outdoor seating available at Dairy Queen Grill & Chill?
Yes, this location provides outdoor seating alongside indoor seating.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, the restaurant is family-friendly, welcomes children, and is wheelchair accessible.
Does Dairy Queen Grill & Chill have a drive-thru service?
Yes, the restaurant offers a drive-thru for convenient service.
Can customers order online or via a mobile app at Dairy Queen Grill & Chill?
Yes, customers can order online and enjoy mobile ordering and rewards. Downloading the Dairy Queen app provides exclusive deals.
What nearby restaurants can customers visit along with Dairy Queen Grill & Chill?
Nearby dining options include Pizza Hut, Burger King, Arby's, and Taco Bell, providing a variety of food choices in Stanford.
Are there any recreational places close to Dairy Queen Grill & Chill for visitors to enjoy?
Yes, Logan Hubble Park in Stanford is nearby and offers outdoor activities and sports facilities for visitors to enjoy after their meal.
What nearby services are available for automotive or gas needs close to Dairy Queen Grill & Chill?
Nearby automotive and gas services include Shell, Valero, BP gas stations, Andrew Automotive, and O'Reilly Auto Parts, convenient for customers in the area.