Dairy Queen Grill & Chill

4.1
575 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • BreakfastAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
1002 Lancaster St, Stanford, KY
40484-1371, United States

Hours

Reviews

4.1
575 reviews
5 stars
292
4 stars
141
3 stars
71
2 stars
22
1 star
49

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude or unhelpful staff, with complaints about order accuracy and poor customer service.

Food Quality

Mixed reviews on food quality, with some praising the taste while others reported cold or poorly prepared items.

Cleanliness

Some customers noted cleanliness in the restaurant, while others pointed out issues with sanitation practices.

Speed of Service

Customers experienced long wait times, particularly in the drive-thru, although some praised the speed of service during less busy times.

Positive Experiences

Despite the negative feedback, many customers expressed satisfaction with their meals and the friendliness of certain staff members.
  • RB
    Renee Bell
    Dec 31, 2025
    5.0
    Love the peanut butter shake . Blended just right
  • KP
    Kyler Parks
    Dec 4, 2025
    1.0
    God awful place to go to! I ordered a burger and told them at the window that I dont want mayo or tomato on my burger and the guy yelled out and told them. He even said it will be a few minutes on your burger but once I got it low and behold they put mayo on it and my man and I both had took it back in and they refuse to redo it and said their was nothing wrong with it they even refused to give me a refund! On my receipt it even states no mayo or tomato. So guess what im in the process of getting a lawyer because im tired of this Dairy Queen and the way they act and treat people! I have had problems with them before too!
  • BJ
    brian jennings
    Nov 7, 2025
    2.0
    Blizzard was thin. FRIES WERE COLD
  • MM
    melody
    Oct 30, 2025
    3.0
    The biscuit and gravy was not very good .I got a plain biscuit . They forgot jelly .
  • LW
    Lacey Williams
    Sep 3, 2025
    2.0
    I’ve ordered ice cream cakes a couple times with simple instructions on what to write on them. Ever single time it looks like a 5 year old’s penmanship. I specifically asked if there was someone there that can write on cakes and they told me yes. Please do not say that you have someone there that can write on cakes when you clearly do not. I’ve learned my lesson and will no longer be ordering ice cream cakes from the Stanford Dairy Queen.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill in Stanford, KY offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburger®, Chicken Strip Basket, shakes & malts, and DQCakes.com cakes.

What are the operating hours of Dairy Queen Grill & Chill on weekdays?

On Monday through Thursday and Sunday, Dairy Queen Grill & Chill is open from 7:00 AM to 9:30 PM. On Friday, it is open from 7:00 AM to 10:30 PM.