Numerous customers reported long wait times for service, unacknowledged seating, and rude staff behavior.
Food Quality
Many reviews highlighted issues with food quality, including cold, dry, or improperly prepared items.
Management Concerns
Several customers expressed dissatisfaction with management's handling of service issues and staff behavior.
Positive Experiences
Despite the negative feedback, some customers praised specific servers and enjoyed their food, indicating that experiences can vary.
Cleanliness
Multiple reviews noted that the restaurant appeared dirty and in need of better maintenance.
RK
Rohith Kayerker
5 days ago
5.0
I would say that this is definitely one of better Bdubs locations
JL
Joe L
Nov 11, 2025
4.0
This location can be good or bad depending on the time and day you go. I would recommend weekdays.
WF
Walkers florida
Oct 24, 2025
1.0
Ordered 2 lunch specials 6 wings fries & drink. Got the food 5 minutes later. I knew food came out to fast to be fresh. Wings were cold and dry, fries hard cold and dry. I trusted my server at the register when she said cooks are quick and food is wonderful. We'll so much for believing in her and this establishment. I really stopped eating at bdubs for the above reasons. This was a hope they've changed. But once again another big failure. From Florida to Kentucky. I moved here seems no cares about quality anymore. I'll stay with the competition there better.
AB
andrew bogard
Sep 29, 2025
4.0
I had there Thursday deal, it wasnt advertised to well and my waitress didn't bring it to my attention. I had to hear about it from the waitress helping the people next to me, however the wings were excellent and I got two kinds of wings.
D1
D Ray G 123
Sep 27, 2025
1.0
Awful experience. Don’t bother coming here on a Saturday. The service was terrible—our server actually vacuumed the floor while we were eating, which was unbelievable. The chicken was cold and not even fully cooked. Never again.
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings in St. Matthews offer?
Buffalo Wild Wings in St. Matthews specializes in award-winning Buffalo, New York-style wings available in 26 different sauces and seasonings.
Where is Buffalo Wild Wings located in St. Matthews?
It is located at 4600 Shelbyville Road, St. Matthews, KY 40207, United States.
What are the operating hours of Buffalo Wild Wings on weekdays?
Buffalo Wild Wings is open from 11:00 AM to 11:59 PM Monday through Friday.
Does Buffalo Wild Wings have extended hours on weekends?
Yes, on Saturdays and Sundays, Buffalo Wild Wings is open from midnight to 1:00 AM and then again from 11:00 AM to 11:59 PM.
Is Buffalo Wild Wings in St. Matthews currently open?
Yes, Buffalo Wild Wings is currently open and operating normally.
Can I find Buffalo Wild Wings online?
Yes, you can visit their website at https://www.buffalowildwings.com/locations/us/ky/louisville/4600-shelbyville-road/sports-bar-1284/ for more information.
What nearby restaurants could I visit before or after Buffalo Wild Wings?
Nearby restaurants include Jason's Deli, Home Run Burger, Pho Phi (Vietnamese restaurant), and Little Greek Fresh Grill, offering a variety of dining options around Buffalo Wild Wings.
Are there any nearby shops to Buffalo Wild Wings where I can shop for home goods?
Yes, nearby stores like Sophia’s Rugs, Cost Plus World Market, Merridian Home Furnishings, and Kirkland's offer a range of home goods and furnishings close to Buffalo Wild Wings.
What leisure or wellness services are close to Buffalo Wild Wings?
Close by, you can find services such as Niagara Equissage for physical therapy, Cryo Lounge for occupational therapy, and Majestic Nails & Spa for beauty treatments.
How can knowing the nearby places enhance my visit to Buffalo Wild Wings?
You can plan a more enjoyable outing by visiting nearby attractions such as coffee shops like Basecamp Coffee for a drink before your meal, or combining your visit with shopping trips to places like Burlington Coat Factory.