Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported slow service, particularly during busy times, leading to frustration.
Food Quality
Mixed reviews on food quality; some enjoyed their meals while others found items cold or poorly prepared.
Customer Service
Customer service experiences varied widely, with some praising staff friendliness and others reporting rudeness.
Order Accuracy
Numerous complaints about incorrect orders, with customers frequently receiving the wrong items.
Cleanliness
Some customers noted cleanliness issues, particularly in the bathrooms, while others found the restaurant clean.
RJ
Rick Jones
Nov 8, 2025
5.0
Service was great, fast turnaround time from the time I ordered to the time I got my food was approximately a minute. Food was fresh, hot Am prepared exactly how I ordered it.
JV
Jeremiah Vanwormer
Oct 27, 2025
5.0
Probably the best fast food place in town. Hardly ever have an incorrect order. You do have to make sure they give you your nugget sauce though. Easy fix.
BB
Brenda
Oct 24, 2025
3.0
They are soooooo slow. Every single time I give in and stop there I get reminded why I don’t stop there. The staff is all kids who could care less if they serve us or not….soooo slow and on their phones.
PH
Phillip Hayes
Oct 19, 2025
4.0
Location is on the south side of Somerset, just before you enter Burnside KY. Attached to a gas station. Last stop fastfood from Somerset...
TT
Teddy Tweedy
Oct 10, 2025
1.0
20:13 October 10th 2025. Stopped to grab a quick bite for the road waits patiently at the counter approx 11 minutes go by and I began to wave my arms at the employees. One employee who appeared to be a manager looked at another employee and said we have a customer up front to which that employee stated very loudly “ I HAVE ITHER CUSTOMERS TO HELP TOUGH” My party just left we will get food somewhere else. -1 star
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Somerset, KY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Somerset, KY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (606) 678-6535.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Somerset 2 Wendy’s serve breakfast?
Yes, this Wendy’s location in Somerset, KY serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours of Wendy's Somerset 2 location?
Wendy's in Somerset, KY is open daily from 6:00 AM to 12:00 AM midnight.
Does Wendy's Somerset 2 offer drive-thru service?
Yes, this Wendy's location has drive-thru service available daily from 6:00 AM to midnight.
Is breakfast served at this Wendy's location?
Yes, Wendy's Somerset 2 serves breakfast items including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order food online or via an app from this Wendy's?
Yes, you can place orders online at order.wendys.com or through the Wendy's mobile app.
What payment options are accepted at Wendy's Somerset 2?
This location accepts American Express, Cash, Discover, MasterCard, and Visa.
Is delivery available at Wendy's Somerset 2?
Delivery is available where supported. Check the Wendy's app or order.wendys.com by entering your address to see if delivery is offered near you.
How can I contact Wendy's Somerset 2 with questions or feedback?
You can call Wendy's Somerset 2 directly at (606) 678-6535 or contact Customer Care via their website live chat, phone at 888-624-8140, or through a customer satisfaction survey online.
Are there gas stations near Wendy's Somerset 2?
Yes, Southern Express BP, Valero, Marathon Gas, and Shell gas stations are nearby, which can be convenient if you want to fuel up before or after dining at Wendy's.
What other dining options are near Wendy's Somerset 2?
Near Wendy's, you can find another Wendy's location and Speedy Tacos, a Tex-Mex and Mexican restaurant, for more variety in your dining choices.
Are there any fitness or recreational centers near Wendy's Somerset 2?
Yes, Lake Cumberland Brazilian Jiu Jitsu gym and Divers Den scuba diving center are nearby, so you might enjoy a workout or recreational activity before or after visiting Wendy's.