McDonald's

3.3
1633 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4000 S Hwy 27, Somerset, KY
42502, United States

Hours

Reviews

3.3
1,633 reviews
5 stars
496
4 stars
304
3 stars
337
2 stars
158
1 star
338

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Frequent complaints about incorrect orders and missing items.

Service Speed

Consistently reported long wait times for food and service.

Food Quality

Mixed reviews on food quality, with many instances of cold or poorly prepared items.

Staff Attitude

Inconsistent staff behavior, with some customers noting friendly service while others reported rudeness.

Cleanliness

Concerns raised about cleanliness, particularly in the dining area and bathrooms.
  • SB
    Sonia Bennett
    Jan 3, 2026
    1.0
    I have came here before and the food takes forever for them to forget stuff we need a barbecue they had zero barbecue and then they were advertising their McFlurry to just get to the window in order one and then not have any ice cream
  • SH
    Serenity Hayes
    Dec 23, 2025
    1.0
    It’s not supposed to have cheese on it every time I come to this side of McDonald I don’t get my sauce or cheese on my burger
  • RB
    Russell Branscum
    Dec 13, 2025
    2.0
    Had curbside pick up, waited for over 20 minutes when it wasn't busy, then someone came out asked me to pull around drive thru or come in and get it. Food was cold, and each meal was missing the hash brown. Then there was a sale going on for the mcgriddles that they said no longer qualified for. Was total mess. South McDonald's in somerset is just terrible.
  • JT
    Joseph Taylor
    Dec 4, 2025
    1.0
    30 minute wait on one single meal. Everyone there waiting excessive times why you hear people in the back laughing and talking. So many people waiting you can barley walk threw the store. If your on your 30 do not order from here. Your brake will be over before you even get a drink. Funny the longest item to cook dont take 5 minutes. Lazy workers
  • CC
    Christian Collier
    Dec 3, 2025
    5.0
    It’s busy most of the time. Do not go inside and expect it to be faster when the drive through is wrapped around the building expecting it to be faster. As with any restaurant it is first in first out. Coming in an being rude to the people who work there will not help you. If you don’t have patience eat some where else it’s pretty simple. Have respect and you’ll be treated like wise.

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's is open daily from 5:00 AM to 12:00 AM.

During what hours is the drive-thru service available?

Drive-thru is available daily from 5:00 AM to 12:00 AM at this location.