Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,619 reviews
5 stars
491
4 stars
302
3 stars
335
2 stars
157
1 star
334
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely slow service, with long wait times for both drive-thru and in-store orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Food Quality
Several customers complained about cold, stale, or poorly prepared food, indicating inconsistency in food quality.
Staff Attitude
Feedback included mixed experiences with staff, ranging from friendly service to rude and unprofessional behavior.
Cleanliness Issues
Multiple reviews pointed out unsanitary conditions, particularly in the bathrooms and dining area.
- JJJoeOct 26, 20251.0I would never bring my son to eat here at this restaurant well this location I was there today to pick up some food and all you heard was people cussing it is not family oriented and you wouldn't do not want to bring your children there unless you want your children to start cussing
- HBharmony buscemiOct 25, 20251.0Worst placed ever. Management suck and waiting for food 30min
- TBtodd bakerOct 23, 20251.0This place is absolutely pathetic they either need to restructure or hire new everything. They just throw your food if you get it on the counter we ordered way ahead of time and still waited 15 min after it said it was ready they decently can’t run this place. Getting a drink you ordered is impossible getting your food good luck I have had faster service at a steak house
- BBBryce BustinOct 19, 20251.0I was waiting for curbside pickup and it took them 15 minutes to bring my food and when I got my food it was cold
- TBTodd BakerOct 18, 20251.0Absolutely horrific waited 45 minutes for them tk get it wrong then proceeded ti wait another 30 because they had Quote large orders come in I will be calling corporate and complaining let them look up at the cameras and watch this place fall apart. They haven’t a clue what’s going on the manager lady is very rude cannot absolutely cannot handle pressure at all. She wasn’t welcoming and if I could have figured out the one girls name I would decently put it in here she took control and tried her best to help. A simple order shouldn’t have taken so long and then when mine was messed up tell me that you have other orders come in ok your point get mine done first before other that’ came in horrible horrible experience.
Frequently Asked Questions About McDonald's
What are the regular operating hours for this McDonald's location?
This McDonald's is open daily from 5:00 AM to 12:00 AM.
During what hours is the drive-thru service available?
Drive-thru is available daily from 5:00 AM to 12:00 AM at this location.
Can I get delivery service from this McDonald's?
Yes, delivery is available every day from 5:00 AM to 11:59 PM. You can order via the website or McDonald's app.
What pickup options does McDonald's offer?
This location offers curbside pickup for customer convenience.
What are the accepted payment options at this McDonald's?
You can pay with American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's features a drive-thru service for faster orders.
Where is this McDonald's located?
It is located at 4000 S Hwy 27, Somerset, KY 42502, USA.
Is WiFi available at this McDonald's?
Yes, WiFi is available for customers at this location.
What dining and shopping options are near this McDonald's?
Nearby you can find Redbox for movie rentals, Save A Lot grocery store, and Buffalo Wings & Rings restaurant, offering a variety of choices before or after your visit.
Can I visit a coffee shop near McDonald's in Somerset?
Yes, Baxter's Coffee is a nearby coffee shop where you can enjoy a beverage before or after your meal at McDonald's.
Are there any beauty or grooming services close to McDonald's Somerset location?
Yes, nearby beauty services include Jack's Barbershop, Sassy Scissors hair salon, Nails by Gina, SpellBound Beauty by Cat, Somerset Beauty Bar, and The Edge Salon.