Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported slow service, especially during late-night hours and at the drive-thru.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Food Quality
There were numerous complaints about cold or poorly prepared food, with some customers noting that items were not fresh.
Staff Behavior
Several reviews mentioned rude or unhelpful staff, particularly in handling customer inquiries and complaints.
Cleanliness
While some customers praised the cleanliness of the lobby and play area, others reported greasy floors and unkempt conditions.
MS
Michael Stewart
4 days ago
1.0
Absolutely horrible customer service and management inside.
JC
Jesse Cline
Feb 25, 2026
1.0
Do not eat here!!!!
JL
Jessica Lynn
Feb 22, 2026
5.0
They need to pick up the speed on drive thru,
BN
Brandi Nelson
Feb 21, 2026
1.0
this McDonald's sucks compared to any other store I've ever eaten at. the food tastes awful and they are always no matter what always missing at least one item from our orders. recently visited the south McDonald's and they were a great place to eat at food tasted better and they had our order correct, unlike the north McDonald's the south store can perform better in multiple ways.
EA
Elizabeth Anderson
Feb 12, 2026
1.0
I went there and got food and my food was cold and the big Mac was hard and I called and talked to a manager at 313am and she said bring the food back when I live 30 minutes away thats ridiculous no refund or nothing I highly recommend not going here poor service.
What are the operating hours of McDonald's in Somerset, KY?
McDonald's in Somerset, KY is open 24 hours a day, 7 days a week.
Does this McDonald's location offer drive-thru service?
Yes, the McDonald's at 131 S Hwy 27 offers drive-thru service 24/7.
Can I place an order for delivery from this McDonald's location?
Yes, delivery service is available 24/7. You can order online via https://mcdonalds.order.online/business/-5579 or through the McDonald's app.
What types of payment are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Are there any curbside pickup options at this McDonald's?
Yes, curbside pickup is available at this location.
Where can I find the full menu for this McDonald's?
You can view the full menu online at https://www.mcdonalds.com/us/en-us/full-menu.html
Is WiFi available at this McDonald's?
Yes, free WiFi is offered at this McDonald's location.
What nearby places can I visit before or after dining at McDonald's?
Nearby places include LibertyX Bitcoin ATM for quick currency exchange, Corner Express 12 for convenience shopping, and Lake Cumberland Car Wash for auto cleaning services.
Are there other fast food restaurants close to this McDonald's?
Yes, Wendy's and Burger King are nearby fast food burger restaurants you might consider visiting.
What services are available near McDonald's for automotive needs?
Nearby automotive services include Jacob's Automotive and Repair for vehicle repairs and Lake Cumberland Car Wash for auto detailing and washing.
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