Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
2,521 reviews
5 stars
850
4 stars
553
3 stars
496
2 stars
200
1 star
422
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders and missing items.
Service Speed
Numerous reviews highlighted slow service, particularly during late-night hours.
Employee Conduct
Several customers experienced rude or unhelpful behavior from staff, including management.
Food Quality
Feedback indicated inconsistent food quality, with complaints about cold or poorly prepared items.
Cleanliness
Some reviews noted cleanliness issues in the dining area and play area.
- RBRobert BrownDec 28, 20253.0Typical McDonald's
- DTDavid TaylorDec 20, 20251.0This McDonald's is horrible in every way food always cold. Always forgetting items.
- MMmariahDec 9, 20251.0Will ask you to pull up and magically have your food ready when you say no and ask for a refund. Terrible customer serviceservice
- DFDenny FriesDec 7, 20251.0I ordered a filet meal and used the app number. The guy running the register couldn't figure it out and I ended up paying with my card. I ordered a filet meal and ended up with a quarter pounder in the bag that was cooked to the point it was a hockey puck. I won't be back. Update: I used the link below and it no longer is valid or could not be found. McDonald's is a joke.
- TMTammy MDec 6, 20251.0We just left this location because the kiosk wouldn't let us order drinks. We asked a blonde lady for help and she said I don't know and threw her hands in the air. She went on to the counter. My husband went to speak to the manager at the counter and the employee was still running her smart mouth. The manager wouldn't even talk to my husband or reprimand the worker. This was the worst experience. Our 2 year old wanted a Happy Meal....so we had to leave this location and go to the other one across town. Unreal!!! The worst service ever.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's in Somerset, KY?
McDonald's in Somerset, KY is open 24 hours a day, 7 days a week.
Does this McDonald's location offer drive-thru service?
Yes, the McDonald's at 131 S Hwy 27 offers drive-thru service 24/7.
Can I place an order for delivery from this McDonald's location?
Yes, delivery service is available 24/7. You can order online via https://mcdonalds.order.online/business/-5579 or through the McDonald's app.
What types of payment are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Are there any curbside pickup options at this McDonald's?
Yes, curbside pickup is available at this location.
Where can I find the full menu for this McDonald's?
You can view the full menu online at https://www.mcdonalds.com/us/en-us/full-menu.html
Is WiFi available at this McDonald's?
Yes, free WiFi is offered at this McDonald's location.
What nearby places can I visit before or after dining at McDonald's?
Nearby places include LibertyX Bitcoin ATM for quick currency exchange, Corner Express 12 for convenience shopping, and Lake Cumberland Car Wash for auto cleaning services.
Are there other fast food restaurants close to this McDonald's?
Yes, Wendy's and Burger King are nearby fast food burger restaurants you might consider visiting.
What services are available near McDonald's for automotive needs?
Nearby automotive services include Jacob's Automotive and Repair for vehicle repairs and Lake Cumberland Car Wash for auto detailing and washing.