Business Details
About
Pizza RestaurantRestaurant Delivery ServiceTake Out Restaurant
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Details
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
- Requires reservationsNot available
Location
Hours
Reviews
4.5
626 reviews
5 stars
452
4 stars
106
3 stars
37
2 stars
13
1 star
18
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers consistently praised the food, especially the pizza and salads, noting it as delicious and fresh.
Service Experience
While many reviews highlighted friendly and helpful staff, there were also complaints about order accuracy and rude customer service in some instances.
Pricing Concerns
Several customers felt the prices were high for the quality and portion sizes, leading to mixed feelings about value.
Cleanliness
The establishment is frequently described as clean and well-maintained, contributing positively to the dining experience.
Order Issues
Multiple reviews mentioned problems with order accuracy, particularly with phone orders, leading to frustration among customers.
- VVvanessaNov 6, 20253.0The food is good, the real humans at the store are always friendly ... Placing orders over the phone is a pain ! You have to repeat the same thing to A.I over and over again. I hate that they keep replacing people with computers... I probably wont be ordering any time soon, it was very frustrating
- JJJ.Nov 2, 20255.0Great food!!!
- BJBrit JonesNov 2, 20255.0I absolutely love the salads here! Literally, my favorite place to get one. I put my order in online and go through the drive through! Usually there is no wait and everyone that i have met there has always been super friendly.
- JNJake NeaceOct 31, 20253.0I ordered a large works pizza and a medium cheese. The cheese pizza was amazing, however the works pizza I got didn't cook through all the way so the dow was mushy.
- DCDrew CarreraOct 27, 20252.0Overpriced pizza & definitely understaffed. Took 10+min to order & over 20min to receive carryout. Lady upfront had to take orders & serve dining room. Pizza overpriced for what it is. A 1 topping medium for $12+...definitely not. Maybe if it were Papalenos or something but not for franchise pizza. Unfortunately, will be my last visit.
Frequently Asked Questions About Donatos Pizza
What type of food does Donatos Pizza specialize in?
Donatos Pizza specializes in pizzas with Edge to Edge® toppings on a crispy golden thin crust, along with oven baked subs, desserts, and appetizers.
What are the opening hours of Donatos Pizza in Somerset, KY?
Donatos Pizza is open every day from 10:30 AM to 11:00 PM. It is closed on November 27, 2025 for a holiday.
Does Donatos Pizza offer delivery and pickup options?
Yes, Donatos Pizza offers in-store pickup, delivery, and same-day delivery services.
What payment options are accepted at Donatos Pizza?
Donatos Pizza accepts American Express, Cash, Discover, MasterCard, and Visa for payments.
Is Donatos Pizza family friendly and accessible?
Yes, Donatos Pizza welcomes families, has wheelchair accessible entrances, high chairs, and restrooms for convenience.
Can I order Donatos Pizza through a mobile app?
Yes, you can order Donatos Pizza using their iOS app available on the Apple App Store or their Android app on Google Play. You can also order via their website.
What nearby food places can I visit around Donatos Pizza in Somerset?
Nearby food options include Burger King, McDonald's, Wendy's, and Corner Express 12, offering a variety of fast food and convenience options around Donatos Pizza.
Are there service-related businesses near Donatos Pizza that I might find useful?
Yes, nearby service businesses include Shed Squad of Somerset Kentucky for construction services, Jacob's Automotive And Repair, and several financial services like First Century Lending and Shelia Phillips Mortgage Banker.
Where can I find convenience stores or gas stations near Donatos Pizza?
Close to Donatos Pizza, you can find Shell and Speedway gas stations, as well as convenience stores like Estepp's and Corner Express 12 for quick shopping needs.
Does Donatos Pizza have a social media presence or website for updates?
Yes, Donatos Pizza is active on Facebook (facebook.com/donatossomerset), Instagram (@donatospizza), and Twitter (@donatos). Their main website is https://www.donatos.com for menus and updates.