Customers frequently noted slow service, particularly in the drive-thru, with long wait times reported.
Food Quality
Mixed reviews on food quality; some customers enjoyed their meals while others reported issues with cold or poorly prepared food.
Order Accuracy
Many customers experienced problems with incorrect orders, leading to disappointment and frustration.
Cleanliness and Atmosphere
The dining area is small and often crowded, with limited seating, but some customers appreciated the outdoor space.
Customer Service
While some reviews praised friendly staff, others reported poor service and dismissive attitudes from employees.
RR
railbiker
Sep 28, 2025
4.0
This DQ in downtown Somerset is convenient, but the inside dining area is extremely small and limited.
JJ
JD “Foodie” Jacobsen
Sep 16, 2025
4.0
Went through the drive-through and the food was delicious.
LP
Lynn Phillips
Aug 24, 2025
4.0
Nice people! Our Blizzard was liquidity, wasn't turned up to show that when purchased! We live in Clinton, TN..
AP
Ailene Phillips
Aug 23, 2025
4.0
Very small inside, blizzard was melted and runny.
MM
Misty Marie
Aug 4, 2025
2.0
These guys are always the best but I just got my first blizzard EVER!!! And, man was I really disappointed.🥹 First, I couldn't wait for her to hold it upside down!!! Then, I realized if she did... it would have ended up on the floor. 😩 And then I thought well maybe I ordered a shake, but my receipt clearly says Blizzard. I know I should have said something but I was really really bummed. So, I just left it on the counter.
What are the regular operating hours for Dairy Queen Grill & Chill?
The restaurant is open Monday through Saturday from 6:00 AM to 10:00 PM and on Sunday from 7:00 AM to 9:00 PM.
Are there any special holiday hours or closures at Dairy Queen Grill & Chill?
Yes, it is closed on November 27, 2025, and December 25, 2025. On December 24, 2025, it is open from 6:00 AM to 3:00 PM, and on January 1, 2026, it is open from 7:00 AM to 9:00 PM.
Does Dairy Queen Grill & Chill serve breakfast?
Yes, breakfast is served at this location.
Is there seating available for families and children at Dairy Queen Grill & Chill?
Yes, the restaurant offers family-friendly seating including indoor and outdoor seats, high chairs, and is wheelchair accessible, welcoming children and families.
Does Dairy Queen Grill & Chill have a drive-thru option?
Yes, it has a drive-thru service available for convenient ordering.
Can customers use mobile ordering or get special deals at Dairy Queen Grill & Chill?
Yes, mobile ordering and rewards are available, and customers can download the app for exclusive deals.
Where is Dairy Queen Grill & Chill located and what is the contact phone number?
It is located at 205 N Main St, Somerset, KY 42501-1404. The phone number is +1 606-678-8563.
What nearby places can customers visit before or after dining at Dairy Queen Grill & Chill?
Nearby places include First Baptist Church - Somerset, KY, The Yellow Umbrella Gift Shop, and Carnegie Community Arts Center, which customers may enjoy visiting before or after their meal.
How can customers find or reach Dairy Queen Grill & Chill when visiting nearby locations like Nationwide Mutual Insurance Company or Somerview Personal Care Home?
Since Dairy Queen Grill & Chill is centrally located at 205 N Main St, Somerset, KY, customers visiting nearby places such as Nationwide Mutual Insurance Company or Somerview Personal Care Home can easily walk or drive to the restaurant for a quick meal or ice cream treat.