Customers frequently reported slow service, incorrect orders, and issues with drive-thru efficiency.
Food Quality
Many reviews mentioned inconsistent food quality, with complaints about cold or overcooked items, particularly blizzards and burgers.
Limited Space
The dining area is noted to be very small, leading to a preference for drive-thru or outdoor seating.
Positive Staff Interactions
Despite the issues, several customers praised the friendly and helpful staff.
Pricing Concerns
Some customers expressed dissatisfaction with the value for money, citing high prices for the quality of food received.
JC
Jacob Carter
Dec 19, 2025
4.0
Told me about a special deal that saved me money.
GO
George Osborne
Dec 19, 2025
1.0
I was ordering through he drive through ordered two items then she asked would you like anything else I said yes give me a second she then read off the total and told me to pull forward this has happened multiple times
RR
railbiker
Sep 28, 2025
4.0
This DQ in downtown Somerset is convenient, but the inside dining area is extremely small and limited.
JJ
JD “Foodie” Jacobsen
Sep 16, 2025
4.0
Went through the drive-through and the food was delicious.
LP
Lynn Phillips
Aug 24, 2025
4.0
Nice people! Our Blizzard was liquidity, wasn't turned up to show that when purchased! We live in Clinton, TN..
What are the regular operating hours for Dairy Queen Grill & Chill?
The restaurant is open Monday through Saturday from 6:00 AM to 10:00 PM and on Sunday from 7:00 AM to 9:00 PM.
Are there any special holiday hours or closures at Dairy Queen Grill & Chill?
Yes, it is closed on November 27, 2025, and December 25, 2025. On December 24, 2025, it is open from 6:00 AM to 3:00 PM, and on January 1, 2026, it is open from 7:00 AM to 9:00 PM.
Does Dairy Queen Grill & Chill serve breakfast?
Yes, breakfast is served at this location.
Is there seating available for families and children at Dairy Queen Grill & Chill?
Yes, the restaurant offers family-friendly seating including indoor and outdoor seats, high chairs, and is wheelchair accessible, welcoming children and families.
Does Dairy Queen Grill & Chill have a drive-thru option?
Yes, it has a drive-thru service available for convenient ordering.
Can customers use mobile ordering or get special deals at Dairy Queen Grill & Chill?
Yes, mobile ordering and rewards are available, and customers can download the app for exclusive deals.
Where is Dairy Queen Grill & Chill located and what is the contact phone number?
It is located at 205 N Main St, Somerset, KY 42501-1404. The phone number is +1 606-678-8563.
What nearby places can customers visit before or after dining at Dairy Queen Grill & Chill?
Nearby places include First Baptist Church - Somerset, KY, The Yellow Umbrella Gift Shop, and Carnegie Community Arts Center, which customers may enjoy visiting before or after their meal.
How can customers find or reach Dairy Queen Grill & Chill when visiting nearby locations like Nationwide Mutual Insurance Company or Somerview Personal Care Home?
Since Dairy Queen Grill & Chill is centrally located at 205 N Main St, Somerset, KY, customers visiting nearby places such as Nationwide Mutual Insurance Company or Somerview Personal Care Home can easily walk or drive to the restaurant for a quick meal or ice cream treat.