Dairy Queen Grill & Chill

4.2
592 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • BreakfastAvailable
  • [Free/Paid] wi-fiNot available
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
205 N Main St, Somerset, KY
42501-1404, United States

Hours

Reviews

4.2
592 reviews
5 stars
337
4 stars
145
3 stars
54
2 stars
23
1 star
33

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently noted slow service, particularly in the drive-thru, with long wait times reported.

Food Quality

Mixed reviews on food quality; some customers enjoyed their meals while others reported issues with cold or poorly prepared food.

Order Accuracy

Many customers experienced problems with incorrect orders, leading to disappointment and frustration.

Cleanliness and Atmosphere

The dining area is small and often crowded, with limited seating, but some customers appreciated the outdoor space.

Customer Service

While some reviews praised friendly staff, others reported poor service and dismissive attitudes from employees.
  • RR
    railbiker
    Sep 28, 2025
    4.0
    This DQ in downtown Somerset is convenient, but the inside dining area is extremely small and limited.
  • JJ
    JD “Foodie” Jacobsen
    Sep 16, 2025
    4.0
    Went through the drive-through and the food was delicious.
  • LP
    Lynn Phillips
    Aug 24, 2025
    4.0
    Nice people! Our Blizzard was liquidity, wasn't turned up to show that when purchased! We live in Clinton, TN..
  • AP
    Ailene Phillips
    Aug 23, 2025
    4.0
    Very small inside, blizzard was melted and runny.
  • MM
    Misty Marie
    Aug 4, 2025
    2.0
    These guys are always the best but I just got my first blizzard EVER!!! And, man was I really disappointed.🥹 First, I couldn't wait for her to hold it upside down!!! Then, I realized if she did... it would have ended up on the floor. 😩 And then I thought well maybe I ordered a shake, but my receipt clearly says Blizzard. I know I should have said something but I was really really bummed. So, I just left it on the counter.

Frequently Asked Questions About Dairy Queen Grill & Chill

What kinds of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers®, and soft-serve ice cream cones.

What are the regular operating hours for Dairy Queen Grill & Chill?

The restaurant is open Monday through Saturday from 6:00 AM to 10:00 PM and on Sunday from 7:00 AM to 9:00 PM.