Customer experiences with staff are mixed, with some praising friendly and fast service while others report rudeness and mistakes in orders.
Food Quality
Food quality is inconsistent; some customers enjoy the meals while others complain about incorrect orders and poor food preparation.
Pricing Concerns
Many customers feel that prices are high relative to the portion sizes and quality of food received.
Cleanliness and Atmosphere
The restaurant is generally noted for being clean and having a welcoming environment, although some suggest improvements are needed.
CF
Carol Fulton
1 day ago
5.0
Love breakfast
BH
Brandi Hall
Dec 22, 2025
5.0
the employees was wonderful the food was great and they treat you wonderful
HF
Hailey Flynn
Dec 7, 2025
1.0
We came here for a blizzard and smoothie to find out they no longer make smoothies like downtown DQ. Workers were rude! How long does it take to make simple Reece cup blizzard when you ain’t even busy.
KK
Kathy
Nov 15, 2025
5.0
Dairy Queen in Somerset Ky is our go to place on Sundays after church! We have 3 children so the food and ice cream is a big hit. They have great service. My husband and I love chicken strip, fries, and, gravy. Of course we have to top it off with a hot carmel sunday!!
JM
Jamie Monday
Nov 15, 2025
5.0
Came here with my kiddos on a Friday night. The place was clean and friendly. The food was really well priced, got a bunch of sweets and snacks for the family for $33.00! An absolute deal in this economy. The ice cream was fancy and tasty. The service was AMAZING. The girl taking our food request was super polite and the food was delivered so fast. I'm amazed at the service we got and my kids were really satisfied too! Will come back for sure if I'm passing through. 10/10 excellence!
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the main food specialties at Dairy Queen Grill & Chill in Somerset, KY?
The main specialties include Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, soft-serve ice cream cones, shakes & malts, and DQCakes.com ice cream cakes.
What are the opening hours for Dairy Queen Grill & Chill on weekdays?
From Monday to Thursday, Dairy Queen Grill & Chill is open from 6:00 AM to 10:00 PM, and on Friday from 6:00 AM to 11:00 PM.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, Dairy Queen Grill & Chill provides a drive-thru service for customer convenience.
Is the Dairy Queen Grill & Chill location family-friendly and accessible for children?
Yes, the restaurant is family-friendly, welcomes children, and offers booster seats and high chairs.
Are there outdoor seating options available at Dairy Queen Grill & Chill?
Yes, there is outdoor seating available alongside indoor seating at the location.
Can customers use WiFi at Dairy Queen Grill & Chill?
Yes, free WiFi is available for customers at the Dairy Queen Grill & Chill.
What are the holiday hours for Dairy Queen Grill & Chill around Thanksgiving and Christmas?
The location is closed on Thanksgiving Day (2025-11-27) and Christmas Day (2025-12-25). On Christmas Eve (2025-12-24), it is open from 5:45 AM to 3:00 PM.
Is it possible to order from Dairy Queen Grill & Chill online?
Yes, customers can place orders online for pickup at https://www.dairyqueen.com/en-us/order/pickup/n/12844/.
What nearby places can customers visit before or after dining at Dairy Queen Grill & Chill?
Customers can visit Orange Leaf Frozen Yogurt for more treats, Peebles department store for shopping, or enjoy a relaxing time at Country Inn & Suites by Radisson, Somerset, KY which is close by.
How can nearby businesses like 1st Franklin Financial or Firehouse Subs assist customers visiting Dairy Queen Grill & Chill?
Visitors can access financial services at 1st Franklin Financial and grab additional food options at Firehouse Subs, both conveniently located nearby, enhancing the overall convenience of visiting the area.