Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- BreakfastAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
Location
Hours
Reviews
4.3
1,117 reviews
5 stars
635
4 stars
278
3 stars
105
2 stars
48
1 star
51
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Multiple reviews highlighted rude and unprofessional behavior from staff, including instances of throwing items and giving rude looks.
Order Accuracy
Customers frequently reported issues with incorrect orders, including missing items and wrong food being served.
Food Quality
While some customers praised the food, others complained about poor quality, such as burnt items and incorrect preparation.
Service Speed
Several reviews noted fast service, although this was inconsistent with complaints about long wait times and order errors.
Pricing Concerns
Many customers felt that the prices were too high for the portion sizes and quality of food received.
- KKKathyNov 15, 20255.0Dairy Queen in Somerset Ky is our go to place on Sundays after church! We have 3 children so the food and ice cream is a big hit. They have great service. My husband and I love chicken strip, fries, and, gravy. Of course we have to top it off with a hot carmel sunday!!
- JMJamie MondayNov 15, 20255.0Came here with my kiddos on a Friday night. The place was clean and friendly. The food was really well priced, got a bunch of sweets and snacks for the family for $33.00! An absolute deal in this economy. The ice cream was fancy and tasty. The service was AMAZING. The girl taking our food request was super polite and the food was delivered so fast. I'm amazed at the service we got and my kids were really satisfied too! Will come back for sure if I'm passing through. 10/10 excellence!
- ALAhyleen LainesOct 26, 20251.0Absolutely rude staff
- YDyoselyn danielaOct 25, 20251.0Absolutely terrible experience. Me and my friend went inside to get some blizzards. Immediately got rude looks. After we were about to leave. One of the girls threw a pen at us. We did nothing to any of them. We weren't rude at all, and got a pen thrown at us. There was a group of girls standing and staring at us, while they looked at each other and laughed. Very unhappy with DQ's employees. Service was terrible.
- CWChanning WrightOct 5, 20251.0The food/blizzards are never made the way you ask them to. SMH.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the main food specialties at Dairy Queen Grill & Chill in Somerset, KY?
The main specialties include Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, soft-serve ice cream cones, shakes & malts, and DQCakes.com ice cream cakes.
What are the opening hours for Dairy Queen Grill & Chill on weekdays?
From Monday to Thursday, Dairy Queen Grill & Chill is open from 6:00 AM to 10:00 PM, and on Friday from 6:00 AM to 11:00 PM.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, Dairy Queen Grill & Chill provides a drive-thru service for customer convenience.
Is the Dairy Queen Grill & Chill location family-friendly and accessible for children?
Yes, the restaurant is family-friendly, welcomes children, and offers booster seats and high chairs.
Are there outdoor seating options available at Dairy Queen Grill & Chill?
Yes, there is outdoor seating available alongside indoor seating at the location.
Can customers use WiFi at Dairy Queen Grill & Chill?
Yes, free WiFi is available for customers at the Dairy Queen Grill & Chill.
What are the holiday hours for Dairy Queen Grill & Chill around Thanksgiving and Christmas?
The location is closed on Thanksgiving Day (2025-11-27) and Christmas Day (2025-12-25). On Christmas Eve (2025-12-24), it is open from 5:45 AM to 3:00 PM.
Is it possible to order from Dairy Queen Grill & Chill online?
Yes, customers can place orders online for pickup at https://www.dairyqueen.com/en-us/order/pickup/n/12844/.
What nearby places can customers visit before or after dining at Dairy Queen Grill & Chill?
Customers can visit Orange Leaf Frozen Yogurt for more treats, Peebles department store for shopping, or enjoy a relaxing time at Country Inn & Suites by Radisson, Somerset, KY which is close by.
How can nearby businesses like 1st Franklin Financial or Firehouse Subs assist customers visiting Dairy Queen Grill & Chill?
Visitors can access financial services at 1st Franklin Financial and grab additional food options at Firehouse Subs, both conveniently located nearby, enhancing the overall convenience of visiting the area.