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Arby's

4.3
(1116 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
290 N Highway 27, Somerset, KY
42503, United States

Hours

Reviews

4.3
1,116 reviews
5 stars
612
4 stars
297
3 stars
144
2 stars
37
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some praised the friendly and helpful staff, others reported rude interactions and poor management communication.

Food Quality

Food quality is inconsistent; many customers enjoyed the fresh and hot meals, while others complained about cold, stale, or incorrect orders.

Cleanliness

The cleanliness of the restaurant received positive remarks, although some reviews mentioned issues with the restrooms.

Pricing

Customers noted that while the food is generally good, it is perceived as somewhat pricey compared to other fast food options.
  • DP
    Danielle Porter
    Jan 17, 2026
    5.0
    I love Arby's never had a issue with them. Whenever they mess up on my order they always fix it without no attitude.
  • LH
    L. Hhlh
    Jan 7, 2026
    2.0
    French dip sandwich it sucks.......
  • AB
    Anthony Bryant
    Dec 4, 2025
    1.0
    Management is bad and do not communicate well
  • GW
    G Walk
    Dec 2, 2025
    1.0
    Ordered using the app 11/27/25 charged my debit card .Went to pick my order up and they were closed .Since it was Thanksgiving I was was originally ok with it.Csme home and called the # to get my $ refunded !Was told to watch my email for a response!5 days later with no response call them back and was told they are waiting on the managements response to my complaint!
  • SR
    susan rhoades
    Oct 16, 2025
    5.0
    This is probably my 3rd time in the last few months and I have to say the staff is above and beyond and the service is like no other fast food ! And the food was hot and delicious!

Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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