Arby's

4.3
1111 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
290 N Highway 27, Somerset, KY
42503, United States

Hours

Reviews

4.3
1,111 reviews
5 stars
609
4 stars
295
3 stars
144
2 stars
37
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, with some noting exceptional service experiences.

Food Quality

Feedback on food quality was mixed; while some enjoyed fresh and delicious meals, others reported issues with freshness and incorrect orders.

Cleanliness

The restaurant was generally noted for being clean, although there were some complaints about the condition of the restrooms.

Order Accuracy

Several reviews highlighted problems with incorrect orders and missing items, leading to customer dissatisfaction.

Pricing

Customers found the prices to be on the higher side, with some expressing that the quality did not always justify the cost.
  • LH
    L. Hhlh
    5 days ago
    2.0
    French dip sandwich it sucks.......
  • AB
    Anthony Bryant
    Dec 4, 2025
    1.0
    Management is bad and do not communicate well
  • GW
    G Walk
    Dec 2, 2025
    1.0
    Ordered using the app 11/27/25 charged my debit card .Went to pick my order up and they were closed .Since it was Thanksgiving I was was originally ok with it.Csme home and called the # to get my $ refunded !Was told to watch my email for a response!5 days later with no response call them back and was told they are waiting on the managements response to my complaint!
  • TS
    Twann Schiappacasse
    Oct 18, 2025
    2.0
    Not bad except ripping me off for one of my sliders
  • SR
    susan rhoades
    Oct 16, 2025
    5.0
    This is probably my 3rd time in the last few months and I have to say the staff is above and beyond and the service is like no other fast food ! And the food was hot and delicious!