Wendy's

3.6
1481 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
819 Buck Creek Road, Simpsonville, KY
40067, United States

Hours

Reviews

3.6
1,481 reviews
5 stars
537
4 stars
369
3 stars
259
2 stars
114
1 star
202

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude or unhelpful staff, with several mentioning negative interactions with cashiers and managers.

Food Quality

There were numerous complaints about cold, stale, or incorrectly prepared food, including issues with fries and sandwiches.

Cleanliness

Some customers appreciated the cleanliness of the restaurant, while others reported finding mold and unsanitary conditions.

Operational Issues

Customers frequently noted discrepancies in operating hours, with many stating the restaurant closed earlier than advertised.

Order Accuracy

A significant number of reviews mentioned incorrect orders or missing items, leading to frustration among customers.
  • DS
    David Smith
    Dec 21, 2025
    1.0
    Walked in with my family of 5 tonight. The guy working the register loudly announced he had 5 walking in and the crew did not act happy at all that we were there. I announced that they had 5 walking out and we left. No excuse for the cold reception we received.
  • MB
    Mary Brendemuehl
    Dec 2, 2025
    2.0
    The buns are stale and cold , burger was cold and lettuce was plied on .The bacon cheese fries was cold. Chili was okay. Wouldn’t eat there again!
  • IG
    Ian Gordon
    Nov 1, 2025
    1.0
    Stomach Cramps and Salty Fries
  • IW
    Isaiah Whitis
    Oct 22, 2025
    4.0
    Always open when I come through late it's a blessing
  • PR
    Pretty Redd
    Oct 22, 2025
    5.0
    Fresh food and great service!

Frequently Asked Questions About Wendy's

Is Simpsonville Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is the Wendy's in Simpsonville, KY open now?

Yes, Wendy's in Simpsonville, KY is open 24 hours every day of the week.