Brand Certified
Wendy's
3.6(1485 reviews)
Certified by Wendy's • Mar 01, 2026
Business Details
819 Buck Creek Road, Simpsonville, KY
40067, United States
Certified by Wendy's • Mar 01, 2026
(502) 722-5454
Certified by Wendy's • Mar 01, 2026
https://locations.wendys.com/united-states/ky/simpsonville/819-buck-creek-road
Certified by Wendy's • Mar 01, 2026
About
Certified by Wendy's • Mar 01, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Mar 01, 2026
Hours
Certified by Wendy's • Mar 01, 2026
Reviews
3.6
1,485 reviews
5 stars
539
4 stars
370
3 stars
259
2 stars
114
1 star
203
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with some praising fresh and hot meals while others complained about cold, stale, or poorly prepared items.
Customer Service
Feedback highlighted a significant divide in customer service experiences, with some praising friendly and helpful staff, while others reported rude and dismissive behavior.
Order Accuracy
Many reviews indicated frequent issues with incorrect orders and missing items, leading to customer frustration.
Cleanliness
Some customers appreciated the cleanliness of the restaurant, while others noted unsanitary conditions.
Operating Hours
Several reviews mentioned discrepancies in advertised operating hours, with customers frustrated by early closures.
- SMShane MurphyFeb 13, 20265.0Food was great!
- LNLisa NorrisFeb 12, 20265.0Was traveling through the state and wanted some good fries 🍟 so I suggested Wendy's and I was right . Fresh fried fries, hit the spot 😋. Thank you
- SFscarlett floresJan 23, 20261.0Rudest customer service I’ve ever came across. No sympathy, no care in the world with these employees AND management. 25 week pregnant here I order a chocolate cold foam coffee expecting a nice chocolatey treat knowing me i’m a coffee lover along with the cinnamon pull apart. When I receive my drink and try it after I pull off it taste like straight black coffee watered down almost as if there was LITERAL COFFEE GROUNDS in the drink even after mixing it with the cold foam I came back to ask for a coke which is obviously jesper than the coke so i didn’t see the issue with trading it out, telling me that’s how the coffee is supposed to taste??? How are you gonna tell me how a drink taste when they haven’t even tried that undrinkable stuff. They mention they forgot my cinnamon pull apart and toss it at me when I go to eat it. It’s as hard as a rock so hard I got a metal spoon and stabbed at it the middle crumbled apart like it had been in a warmer for DAYS losing all moisture. Just don’t waste you’re time here waste of money, time and energy dealing with these miserable employees.
- DSDavid SmithDec 21, 20251.0Walked in with my family of 5 tonight. The guy working the register loudly announced he had 5 walking in and the crew did not act happy at all that we were there. I announced that they had 5 walking out and we left. No excuse for the cold reception we received.
- MBMary BrendemuehlDec 2, 20252.0The buns are stale and cold , burger was cold and lettuce was plied on .The bacon cheese fries was cold. Chili was okay. Wouldn’t eat there again!
Brand Certified Facts from Wendy's
This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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