Wendy's

3.6
1479 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
819 Buck Creek Road, Simpsonville, KY
40067, United States

Hours

Reviews

3.6
1,479 reviews
5 stars
538
4 stars
368
3 stars
259
2 stars
113
1 star
201

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences are mixed, with some praising friendly staff while others report rudeness and poor attitudes.

Food Freshness

Many customers appreciate the freshness and quality of the food, though there are complaints about receiving cold or stale items.

Order Accuracy

Numerous reviews mention issues with incorrect orders, missing items, and food not being prepared as requested.

Cleanliness

Several customers noted that the restaurant is clean and well-maintained, contributing positively to their experience.

Wait Times

Customers frequently express frustration with long wait times, both in-store and at the drive-thru.
  • IG
    Ian Gordon
    Nov 1, 2025
    1.0
    Stomach Cramps and Salty Fries
  • IW
    Isaiah Whitis
    Oct 22, 2025
    4.0
    Always open when I come through late it's a blessing
  • PR
    Pretty Redd
    Oct 22, 2025
    5.0
    Fresh food and great service!
  • KL
    Kimberly Lyra
    Sep 28, 2025
    4.0
    I stopped at this Wendy’s location and overall had a good experience. The food came out hot and tasted fresh, and the restaurant itself was very clean which I appreciated. The staff were polite and helpful, creating a welcoming atmosphere. The only issue was the wait time, which felt much longer than expected. Once the food arrived though, everything else made up for it. I would return again since the quality and service were very good aside from the delay.
  • MJ
    Mark Johnson
    Sep 25, 2025
    3.0
    Nuggets mixed didnt ask for them to be then got lied to asked for cook to order got some hot some not its just wrong then paid more than 15 bucks . Wth

Frequently Asked Questions About Wendy's

Is Simpsonville Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.