Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customer service experiences are mixed, with some praising friendly staff while others report rudeness and poor attitudes.
Food Freshness
Many customers appreciate the freshness and quality of the food, though there are complaints about receiving cold or stale items.
Order Accuracy
Numerous reviews mention issues with incorrect orders, missing items, and food not being prepared as requested.
Cleanliness
Several customers noted that the restaurant is clean and well-maintained, contributing positively to their experience.
Wait Times
Customers frequently express frustration with long wait times, both in-store and at the drive-thru.
IG
Ian Gordon
Nov 1, 2025
1.0
Stomach Cramps and Salty Fries
IW
Isaiah Whitis
Oct 22, 2025
4.0
Always open when I come through late it's a blessing
PR
Pretty Redd
Oct 22, 2025
5.0
Fresh food and great service!
KL
Kimberly Lyra
Sep 28, 2025
4.0
I stopped at this Wendy’s location and overall had a good experience. The food came out hot and tasted fresh, and the restaurant itself was very clean which I appreciated. The staff were polite and helpful, creating a welcoming atmosphere. The only issue was the wait time, which felt much longer than expected. Once the food arrived though, everything else made up for it. I would return again since the quality and service were very good aside from the delay.
MJ
Mark Johnson
Sep 25, 2025
3.0
Nuggets mixed didnt ask for them to be then got lied to asked for cook to order got some hot some not its just wrong then paid more than 15 bucks . Wth
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Simpsonville, KY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Simpsonville, KY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (502) 722-5454.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Simpsonville Wendy’s serve breakfast?
Yes, this Wendy’s location in Simpsonville, KY serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's in Simpsonville, KY open now?
Yes, Wendy's in Simpsonville, KY is open 24 hours every day of the week.
Does this Wendy's location have a drive-thru?
Yes, this Wendy's offers 24/7 drive-thru service every day.
Can I order Wendy's food for delivery in Simpsonville?
Yes, delivery is available where offered. You can check delivery availability by using the Wendy's app or visiting order.wendys.com and entering your address.
Where can I find the menu and prices for Wendy's in Simpsonville?
Menu items and pricing can be viewed through the Wendy's website at menu.wendys.com or on the mobile app by selecting the Simpsonville location.
What payment methods are accepted at this Wendy's?
Wendy's in Simpsonville accepts American Express, Cash, Discover, MasterCard, and Visa.
Does Wendy's in Simpsonville serve breakfast?
Yes, this location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
How can I contact Wendy's Simpsonville for feedback or inquiries?
You can call the location directly at (502) 722-5454 or reach out via the Wendy's Customer Care team through their Contact page or Customer Satisfaction Survey online.
Are there other fast food options near Wendy's in Simpsonville?
Yes, nearby fast food options include Subway, McDonald's, Taco Bell, Zaxby's Chicken Fingers & Buffalo Wings, and Dairy Queen Grill & Chill, giving you plenty of dining variety.
What nearby places can help me while visiting Wendy's in Simpsonville?
Close to Wendy's are Pilot Travel Center and CAT Scale for fuel and convenience needs, as well as Starbucks and Cinnabon for coffee and snacks nearby.
Can I combine a visit to Wendy's with nearby shopping or accommodations?
Yes, you can visit nearby stores like The Boot Depot, Todd's Discounts, or enjoy a stay at Hampton Inn Simpsonville hotel just near Wendy's for a convenient trip.