McDonald's

3.7
1305 reviews
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Business Details

1101 Buck Creek Rd, Simpsonville, KY
40067, United States
(502) 405-3100
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1101 Buck Creek Rd, Simpsonville, KY
40067, United States

Hours

Reviews

3.7
1,305 reviews
5 stars
517
4 stars
282
3 stars
223
2 stars
100
1 star
183

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some experiencing rudeness and slow responses, while others praised friendly and efficient staff.

Food Quality

Feedback on food quality was mixed; some customers enjoyed fresh and hot meals, while others complained about cold or incorrect orders.

Cleanliness

The restaurant was frequently noted for its cleanliness, with many customers appreciating the well-maintained facilities.

Order Accuracy

Numerous reviews highlighted issues with order accuracy, with many customers receiving incorrect or incomplete orders.

Management

While some customers praised specific managers for their exceptional service, others reported negative experiences with management and staff attitudes.
  • JK
    Jeff Kimberly
    1 day ago
    1.0
    Oh my. My photos should say it all. Place looked like it hadn't been cleaned in a week. Wish the health dept was there because they would have been fined. Lid off the tea canisters, trash everywhere, tables not wiped down, yet employees on break. So gross! Pretty sure there was mold growing on the drink counter.
  • FC
    Fenton Courtney
    Nov 13, 2025
    3.0
    I ordered a couple sandwiches in the drive thru, kind staff good service
  • HR
    Herbert Ramirez
    Oct 28, 2025
    1.0
    Ruby the manager at least I think her name is Ruby she was very rude to me and I really didn't even want my food anymore
  • II
    Igor
    Oct 4, 2025
    5.0
    It's very tasty and clean here.
  • GG
    Garry
    Oct 2, 2025
    1.0
    I’ve been short changed 3 times in the last month. If you pay cash be aware. It didn’t total over a dollar but the fact it keeps happening seems suspect? Petty theft but it won’t happen again bc I’ll never return. Plus the food is always old!
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Frequently Asked Questions About McDonald's

What are the regular hours of operation for McDonald's at 1101 Buck Creek Rd, Simpsonville, KY?

McDonald's at 1101 Buck Creek Rd, Simpsonville, KY is open every day from 5:00 AM to 11:00 PM Monday through Friday, and from 6:00 AM to 11:00 PM on Saturday and Sunday.

When is the drive-thru open at this McDonald's location?

The drive-thru is available Monday through Friday from 5:00 AM to 11:00 PM, and on weekends from 6:00 AM to 11:00 PM.