We came there 20 minutes before closing. Only because my daughter also just got off her job. We ordered through the drive-thru they were short and cutting us off. When we got our food the blizzards weren't mixed up. They put so much condiments on the hamburger it was unedible , also dumped a ridiculous amount of salt on the fries where they were also an unedible. I think they did it maliciously to teach us not to come through before close what the heck. What they don't know is her sister is visiting from Japan and they don't have DQ there. It's been 3 years since she's been in the states and was really looking forward to that. It's just so ridiculous I had to share. It's pretty messed up when they're messing with your food. I would stay away from Simpsonville , KY DQ
SH
Samuel Hagos
Nov 20, 2025
1.0
The food is not great š®āšØš®āšØ
KR
Kristynn Releford
Nov 2, 2025
1.0
Absolutely awful. We love Dairy Queen and when going state to state we love to enjoy our Dairy Queen as much as the next however this location has ruined it for us completely. The customer service was beyond disappointing. We didnāt get half of what we asked for and got one meal completely opposite of what we asked for. When we tried to ask where we needed to pull up to we got the window slammed in our face. I understand people have bad days however that is no excuse to be as rude and hateful to others as we were treated. Definitely not coming back and wish they could answer a phone so I can either get my money back for food that isnāt even eatable or something. I DO NOT recommend this place to anyone traveling or anyone in the area in general.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Simpsonville, KY?
Dairy Queen Grill & Chill is open Monday through Saturday from 6:00 AM to 10:00 PM, and Sunday from 7:00 AM to 10:00 PM. It is closed on November 27 and December 25, 2025.
Where is Dairy Queen Grill & Chill located in Simpsonville?
It is located at 791 Front Gate Rd, Simpsonville, KY 40067-5660, USA.
What type of food and specialties can I expect at Dairy Queen Grill & Chill?
They offer classic fast food including soft-serve ice cream, signature shakes, BlizzardĀ® Treats, Chicken Strip Baskets, GrillburgersĀ®, and DQCakes.com items.
Does Dairy Queen Grill & Chill provide facilities for families with children?
Yes, the location is family-friendly and offers booster seats, high chairs, and welcomes children.
Is there seating available at Dairy Queen Grill & Chill?
Yes, the restaurant has both indoor seating and outdoor seating available.
Can customers order online or through a mobile app at Dairy Queen Grill & Chill?
Yes, customers can order online via their website and are encouraged to download the Dairy Queen app for exclusive deals and mobile ordering with rewards.
Are there drive-thru and WiFi services at Dairy Queen Grill & Chill?
Yes, the restaurant offers a drive-thru and complimentary WiFi for customers.
Which nearby fast food restaurants can I visit around Dairy Queen Grill & Chill?
Nearby fast food options include Zaxby's Chicken Fingers & Buffalo Wings, Subway, Wendy's, McDonald's, and another Dairy Queen Grill and Chill location.
What nearby coffee shops are available if I want a beverage after my meal at Dairy Queen?
Nearby coffee shops include Starbucks and Cinnabon, both offering coffee and other beverages perfect for a visit before or after your meal.
Are there nearby accommodation options close to Dairy Queen Grill & Chill?
Yes, nearby hotels include Hampton Inn Simpsonville and Hampton by Hilton, making it convenient for travelers to dine nearby.
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