Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 1961 East Blue Lick Road in Shepherdsville. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Feedback on customer service is mixed; while some customers praised the friendly and helpful staff, others reported poor service and lack of attention from employees.
Food Quality
Many customers expressed dissatisfaction with food quality, citing issues like cold food, incorrect orders, and poorly prepared items, while a few praised the freshness and taste.
Cleanliness
Cleanliness received positive remarks from some customers, particularly regarding the dining area and restrooms, but others reported unsanitary conditions.
Wait Times
Customers frequently complained about long wait times, especially during busy hours, and issues with mobile order pickups.
Pricing
Several reviews mentioned rising prices and perceived value for money, with some feeling that the quality did not match the cost.
AQ
anthony Q
3 days ago
1.0
Just about the worst service I’ve seen from a day shift crew.
KG
Kristin Gray
Nov 16, 2025
1.0
This is what to expect of the food quality when you go here.
Avoid this taco bell go to the one in Shepherdsville and save yourself time and money.
Absolutely horrible and disrespectful!!!
AO
Armando Ozuna
Nov 6, 2025
1.0
Stopped quick to grab some food from here. To my understanding this restaurant closes at 3am. So that was the whole point of me stopping here. Btw I drive a semi truck so I parked at the Pilot. I walked over the lobby was closed. So I then proceeded to drive thru window. I was denied service because I wasn't in a regular vehicle. Ive been to so many other fast food restaurants and they've allowed for me to order at drive thru window. This was extremely upsetting. I hope management changes this. There are many drivers that are in need of food at these hours.
MG
Miguelina Gonzalez
Oct 19, 2025
1.0
Worst customer service I've seen. Food was wrapped horrible, ladies bathroom discussing, no water in the toilet, couldn't flushed. We wanted to verify the order and the personnel were not even paying attention.
TS
Toby Spece
Sep 30, 2025
5.0
Best Taco Bell Ive ever been to.Fresh vegetables,large quantities and hot food.Very much recommended!
What are the operating hours for Taco Bell at 1961 East Blue Lick Road on weekdays?
Taco Bell in Shepherdsville is open from 9 AM to 3 AM Monday through Thursday.
Does this Taco Bell location offer drive-through service and what are its hours?
Yes, Taco Bell has a drive-through open from 9 AM to 3 AM on weekdays and until 4 AM on Fridays and Saturdays.
What payment methods are accepted at this Taco Bell?
You can pay using American Express, Cash, Discover, Mastercard, and Visa.
Can I order Taco Bell online for pickup or delivery at this location?
Yes, online ordering is available for pickup or delivery via their website or mobile app.
What types of food and specialties does this Taco Bell offer?
They offer tacos, burritos, combos, breakfast items, sides, and specialty items like the Crunchwrap Supreme and Cheesy Gordita Crunch, with Dollar Cravings specials.
Is this Taco Bell location family-friendly and does it have seating and restrooms?
Yes, it welcomes families and children, has seating, and provides restrooms.
Is this Taco Bell open late for night-time dining?
Yes, it serves late-night food with hours extending to 3 AM on most days and 4 AM on Friday and Saturday nights.
What nearby hotels can visitors use if they want to stay close to Taco Bell?
Nearby hotels include Econo Lodge Inn & Suites I-65, Hampton by Hilton, Hampton Inn Louisville I-65 @ Brooks Rd., Baymont by Wyndham Louisville South I-65, and Quality Inn & Suites, making it convenient for travelers to dine here.
What other dining options are located near this Taco Bell?
Nearby dining includes Waffle House for breakfast, Subway for sandwiches, Hunt Brothers Pizza and Papa Borromeo's for pizza, offering variety for different meal preferences.
Are there convenient places for fueling and travel needs near this Taco Bell?
Yes, nearby locations include Shell, Pilot Travel Center, BP gas stations, U-Haul Neighborhood Dealer for rentals, and CAT Scale, supporting travelers and truckers in the area.