Taco Bell

3.4
1756 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 120 N Joe B. Hall Ave. in Shepherdsville. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
120 N Joe B. Hall Ave., Shepherdsville, KY
40165, United States

Hours

Reviews

3.4
1,756 reviews
5 stars
554
4 stars
386
3 stars
313
2 stars
144
1 star
359

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted consistently rude and unprofessional staff, with complaints about slow service and incorrect orders.

Food Quality

Customers reported issues with food preparation, including cold, poorly assembled items, and incorrect orders, although some noted that food was hot and fresh on occasion.

Cleanliness

The dining area and restrooms were frequently described as dirty and in need of attention.

Order Accuracy

Many customers experienced missing items or incorrect orders, leading to frustration and dissatisfaction.
  • JR
    Jasmin Rogers
    Dec 26, 2025
    2.0
    Take forever don’t know what there doing
  • RS
    Rebecca Skees
    Nov 25, 2025
    2.0
    There were quiet few employees but felt like they were moving to slow to handle the small rush
  • DN
    David Nadeau
    Nov 24, 2025
    1.0
    If I could give 0 stars I would. Whoever worked the night shift on Nov 23rd going into the 24th should take a long hard look in the mirror. Actually I’m not sure they even could, because if they looked at my food and this taco in particular and thought it was okay to send out they must be blind. How lazy do you have to be to send food out the window like this? I measured the meat and it was LESS than a tablespoon of meat lol. This is the worst Taco Bell imaginable. If you are thinking of stopping here, or door dashing food, or anything just save your time and money and be hungry. I would rather eat grass out of my front yard than ever trust this location to get anything right again. Missing items, half slopped together food, just look at the reviews. Stop ordering from this travesty of a place and hopefully whoever is working here can re evaluate their life and realize being such lazy workers isn’t going to work for them forever.
  • BD
    Brandon Dunn
    Nov 22, 2025
    1.0
    Went through the drive there order two avocado Ranch chicken tacos the chicken was Burnt fries was cold will never come back here they are all rude people on top of it
  • TD
    Theresa Dieruf
    Nov 2, 2025
    3.0
    It's Taco Bell. They've moved to the kiosk ordering model. You can order at the counter but you have to get someone's attention. As is typical, when you order on the kiosk, you have to remind them to give you your drink cup. The dining area usually needs attention. Taco Bell corporate has obviously prioritized drive-thru & carry-out to dine in customers.

Frequently Asked Questions About Taco Bell

What are the drive-through hours for Taco Bell at 120 N Joe B. Hall Ave., Shepherdsville?

The drive-through is open from 9:00 AM to 3:00 AM Sunday to Wednesday, and from 9:00 AM to 4:00 AM Thursday to Saturday.

What types of payment does Taco Bell accept at this location?

Taco Bell accepts American Express, Cash, Discover, Mastercard, and Visa payments.