Taco Bell

3.4
1751 reviews
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Business Details

120 N Joe B. Hall Ave., Shepherdsville, KY
40165, United States
(502) 955-6912
https://locations.tacobell.com/ky/shepherdsville/120-n-joe-b--hall-ave-.html
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About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 120 N Joe B. Hall Ave. in Shepherdsville. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
120 N Joe B. Hall Ave., Shepherdsville, KY
40165, United States

Hours

Reviews

3.4
1,751 reviews
5 stars
554
4 stars
386
3 stars
312
2 stars
141
1 star
358

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, particularly the night shift manager, leading to a negative customer experience.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and poorly prepared food, indicating a lack of attention to detail.

Food Quality

While some customers enjoyed the food, there were frequent complaints about cold, poorly made, or improperly assembled items.

Cleanliness

Several reviews mentioned dirty dining areas and restrooms, suggesting a need for better cleanliness standards.

Pricing Concerns

Customers expressed dissatisfaction with high prices compared to other locations, feeling that the value for money was lacking.
  • BD
    Brandon Dunn
    2 days ago
    1.0
    Went through the drive there order two avocado Ranch chicken tacos the chicken was Burnt fries was cold will never come back here they are all rude people on top of it
  • TD
    Theresa Dieruf
    Nov 2, 2025
    3.0
    It's Taco Bell. They've moved to the kiosk ordering model. You can order at the counter but you have to get someone's attention. As is typical, when you order on the kiosk, you have to remind them to give you your drink cup. The dining area usually needs attention. Taco Bell corporate has obviously prioritized drive-thru & carry-out to dine in customers.
  • PO
    PLUGS ONLY
    Oct 21, 2025
    1.0
    Night shift manager is rude and unprofessional nasty attitude women. They give me an old nasty grilled cheese steak burrito I took one bite out of. Which btw is a $8 burrito and they won’t compensate me another better cooked burrito. I even have the old one to give them still said no.
  • AL
    April Lynn
    Oct 8, 2025
    1.0
    Rude! They are always hateful. I was trying to use the bathroom and they had employees beating on the door. I had to come out and make a scene. I've been in my life been disrespected the way I have by them. There's needs to be new manager or someone or something to be done.
  • MS
    Marie Smith
    Oct 8, 2025
    1.0
    AWFUL. There was a old man that had nicely.said they missed a taco and this woman continued to say "I watch every taco be made I know it's in there" mistakes get made !!! This place is RUDE all the time. People complain alot about them and nothing ever gets done. They have ZERO decency here. It's sad I gotta go 10 more minutes into brooks to get good service.
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Frequently Asked Questions About Taco Bell

What are the drive-through hours for Taco Bell at 120 N Joe B. Hall Ave., Shepherdsville?

The drive-through is open from 9:00 AM to 3:00 AM Sunday to Wednesday, and from 9:00 AM to 4:00 AM Thursday to Saturday.

What types of payment does Taco Bell accept at this location?

Taco Bell accepts American Express, Cash, Discover, Mastercard, and Visa payments.