Subway

3.8
286 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Shepherdsville Subway® Restaurant at 1090 Cedar Grove Rd. brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1090 Cedar Grove Rd., Shepherdsville, KY
40165, United States

Hours

Reviews

3.8
286 reviews
5 stars
136
4 stars
58
3 stars
42
2 stars
9
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on staff behavior; some employees were praised for friendliness while others were reported as rude or unprofessional.

Food Quality

Food quality received positive remarks, but there were complaints about unsanitary practices and inconsistency in sandwich preparation.

Cleanliness

Concerns raised about unsanitary conditions and hygiene practices in food preparation.

Wait Times

Customers experienced long wait times, especially during busy hours, leading to frustration.

Pricing Issues

Some customers felt prices were too high for the quality and size of the sandwiches.
  • MA
    Mr Alexander
    Nov 16, 2025
    1.0
    Rude guy with glasses.
  • AP
    Ann Pevonka
    Nov 8, 2025
    1.0
    Horrible service. Got a hot sandwich. After waiting over 15 min to check out, I said my hot sandwich is probably cold by now. Mgr said to subway, remake it. She refused.
  • JJ
    Johnny
    Oct 26, 2025
    1.0
    Im a truck driver and have 10 years managing experience in customer service in 5 star hotels. I have been all over states and always choose subway to another fast-food, as i feel it fresh and tasty. And service was always perfect until today, when i encountered the lady by the name Cassy ( not sure about spelling). She has been very rude for no reason and arguing, as I’m some kind of stupid guy. So let me tell my experience here: I requested to prepare the meal of the day, which means it includes drink and chips or cookies. She prepared a sandwich, but when it was a time to pay, there was another lady( name starts with letter N)at the cashier, she asked i want anything else. Not chips or cookies. I have replied that I just wanna meal, guessing she is offering some other product. And suddenly Cassy decided to rudely talk to me telling me: “what do u want, she cannot guess whats in your mind. Tell her you want cookie or chips.” I was shocked and replied to her that no need to be rude, i just said i don’t need anything apart from my meal and i want cookies. I really don’t understand what is wrong with her, no mood or bad day. But you have to be professional. I would understand if i was rude, disrespectful or difficult. So please be aware of this place and hopefully management reads reviews and works on them.
  • MW
    Michael Wilson
    Oct 6, 2025
    5.0
    Kaleb, Amelia & Brenden are amazing workers !!!! no matter what they measure everything was going great a great customer service we need more young people like this here !!!!
  • JJ
    Jonathan
    Aug 27, 2025
    1.0
    Gross

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway is located at 1090 Cedar Grove Rd., Bullitt, Shepherdsville, KY, 40165, USA inside Love's Travel Center.

What are the operating hours of the Subway at Love's Travel Center in Shepherdsville?

This Subway location is open 24 hours, 7 days a week.