Panera Bread

4.2
825 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Shepherdsville is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
276 Keystone Crossroads Dr, Shepherdsville, KY
40165, United States

Hours

Reviews

4.2
825 reviews
5 stars
451
4 stars
207
3 stars
80
2 stars
28
1 star
59

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others experienced issues with order accuracy and responsiveness.

Food Quality

While many enjoyed the food, there were complaints about missing ingredients, poor preparation, and high prices relative to portion sizes.

Cleanliness

The restaurant was generally noted for being clean, although some reviews highlighted issues with restroom cleanliness.

Order Accuracy

A significant number of customers expressed frustration with incorrect orders and missing items, particularly with delivery and drive-through services.

Atmosphere

The atmosphere received mixed reviews, with some enjoying the environment while others noted issues like temperature control and noise levels.
  • HR
    Holly R.
    Nov 11, 2025
    5.0
    Thank you so much to Evan and all the people at Panera. They helped with a delivery situation and it's much appreciated. The food Soups here are always hot and fresh, the salads crisp and delicious and the sandwiches are so good! Thank you to all the Panera team!
  • DS
    Donald Subloski
    Oct 14, 2025
    5.0
    Great friendly service French onion soup was fantastic
  • TG
    Todd Graves
    Sep 29, 2025
    5.0
    Huh
  • HR
    Hannah Rowe
    Sep 27, 2025
    1.0
    This location has turned my favorite restaurant into my least favorite. My fiance and I order breakfast from here on Saturday mornings (delivery). I do not recommend delivery because they NEVER get it right. Props to them though, they do find new and creative ways to mess up our order each week. Missing ingredients, missing sauces, forgetting items, making the item wrong, and overall poor food quality sometimes. I kept giving them chances because I’ve always loved Panera but this Panera is consistently awful. I’ve reached on via the app and it sends you a coupon, I’ve called the manager and asked for retraining of the staff, and I’ve reached out to corporate which they sent me $15 coupon. I JUST WANT WHAT I ORDERED!!!! I don’t want free stuff. Don’t order from here.
  • AD
    Adrienne Dykstra
    Sep 20, 2025
    2.0
    The food is good (it's typical panera-style food) but the coffee was atrocious, so be warned. And the manager was very unwilling to help especially when I asked for sugar-free options (diabetic restrictions). The iced coffee was 75% water and they said they cant make an iced americano, even though they have americanos. So, the food waa good but give the attitudes, I don't recommend going here. It was clean inside though.

Frequently Asked Questions About Panera Bread

Does Panera Bread Shepherdsville accept reservations?

No, Panera Bread Shepherdsville does not accept reservations.

What are the delivery hours for Panera Bread Shepherdsville?

Delivery is available daily from 6:00 AM to 9:00 PM, except on Sundays when it starts at 7:00 AM.