Panera Bread

4.2
829 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains
Get DirectionsCallWebsite

Business Details

276 Keystone Crossroads Dr, Shepherdsville, KY
40165, United States
(502) 281-5020
https://www.panerabread.com/en-us/cafe/locations/ky/shepherdsville/276-keystone-crossroads-dr
GoogleFacebookInstagramTwitterTikTok

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Shepherdsville is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
276 Keystone Crossroads Dr, Shepherdsville, KY
40165, United States

Hours

Reviews

4.2
829 reviews
5 stars
451
4 stars
210
3 stars
80
2 stars
29
1 star
59

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, particularly the soups and sandwiches, but some reported issues with portion sizes and food preparation.

Service Issues

Several reviews highlighted problems with order accuracy and delivery, with some customers experiencing repeated mistakes.

Cleanliness

While many praised the cleanliness of the dining area, there were complaints about the condition of the restrooms.

Pricing Concerns

Many customers felt the prices were too high for the portion sizes and quality of food received.

Staff Friendliness

Most reviews noted friendly and polite staff, although there were mentions of inexperienced employees affecting service.
  • DB
    Debra Broyles
    Dec 22, 2025
    5.0
    I get the best experience when they're not busy. The Fuji apple chicken salad is my fav as all ingredients are perfect proportion.
  • RD
    Robert Dean
    Dec 4, 2025
    4.0
    Really overpriced, but the wife likes the soup.
  • HR
    Holly R.
    Nov 11, 2025
    5.0
    Thank you so much to Evan and all the people at Panera. They helped with a delivery situation and it's much appreciated. The food Soups here are always hot and fresh, the salads crisp and delicious and the sandwiches are so good! Thank you to all the Panera team!
  • DS
    Donald Subloski
    Oct 14, 2025
    5.0
    Great friendly service French onion soup was fantastic
  • HR
    Hannah Rowe
    Sep 27, 2025
    1.0
    This location has turned my favorite restaurant into my least favorite. My fiance and I order breakfast from here on Saturday mornings (delivery). I do not recommend delivery because they NEVER get it right. Props to them though, they do find new and creative ways to mess up our order each week. Missing ingredients, missing sauces, forgetting items, making the item wrong, and overall poor food quality sometimes. I kept giving them chances because I’ve always loved Panera but this Panera is consistently awful. I’ve reached on via the app and it sends you a coupon, I’ve called the manager and asked for retraining of the staff, and I’ve reached out to corporate which they sent me $15 coupon. I JUST WANT WHAT I ORDERED!!!! I don’t want free stuff. Don’t order from here.
Read more reviews on Google

Frequently Asked Questions About Panera Bread

Does Panera Bread Shepherdsville accept reservations?

No, Panera Bread Shepherdsville does not accept reservations.

What are the delivery hours for Panera Bread Shepherdsville?

Delivery is available daily from 6:00 AM to 9:00 PM, except on Sundays when it starts at 7:00 AM.