Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
2,487 reviews
5 stars
782
4 stars
506
3 stars
457
2 stars
218
1 star
524
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple customers reported issues with cleanliness, including flies, cockroaches, and bad odors.
Order Accuracy
Frequent complaints about incorrect orders and missing items, with some customers expressing frustration over repeated mistakes.
Service Speed
Many reviews highlighted slow service, particularly in the drive-thru, with some customers waiting excessively long for their orders.
Staff Attitude
Mixed feedback on staff demeanor, with some praising friendly service while others reported rudeness and unprofessional behavior.
Operational Issues
Customers noted problems with the restaurant's hours, including being closed during posted 24-hour times and issues with mobile order fulfillment.
- SBstacy beechler1 day ago1.0You're always bothering them they absolutely do not care about the people coming through the door drive-thru is always a train wreck the parking lot is always full people are always buying food that just makes no sense I come to get two sweet teas and it takes me forever
- AAAccards5 days ago1.0They over charged me big time then act like they don’t understand. Met up with my sister last night night after work. Haven’t seen her in quite awhile. Well while we were sitting eating and talking they start blaring music all over the building. Wasn’t playing soft it was loud. We couldn’t hear what each other was saying. Very unprofessional crew and management
- JGJudy GehrlichNov 11, 20255.0I always can count on a fish sandwich. This time I was disappointed. That never happened before. I think the oil needed to be changed.
- BJBlake JohnsonOct 31, 20252.0I’ve never been to a McDonalds establishment quite as lazy as this one. 95% of the sandwiches they’ve made me almost look like the ingredients were thrown in the wrapper and folded up. Not to mention they can’t even take a simple second to put a little extra salt on the fries that clearly were cooked and salted long before I get my meal. And if they do decide to give me extra salt like I asked they’ll throw packets in the bag. There is 2 options on the menu, salt packets or extra salt on your fries. Which just proves the laziness
- ATAbigail TroubOct 15, 20251.0I’m ABSOLUTELY traumatized. I went there, workers were nice. There were flies EVERYWHERE circling around my family’s table, there was a COCKROACH next to the lady’s bathroom door, and a SPIDER crawled on my shirt, I was terrified and disgusted. Even its leg proved it was a spider after I killed it. That meant that this McDonalds hadn’t been cleaned… please don’t go here…
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's in Shepherdsville, KY?
McDonald's in Shepherdsville, KY operates 24 hours a day, 7 days a week.
Does this McDonald's location in Shepherdsville have drive-thru service?
Yes, the McDonald's at 135 Centre Dr offers drive-thru service 24/7.
Is delivery available from McDonald's at 135 Centre Dr?
Yes, McDonald's offers delivery service 24/7 via its online ordering platform.
What methods of payment are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Can I order ahead or get curbside pickup at this McDonald's location?
Yes, curbside pickup is available, and you can order ahead through the McDonald's app or online.
Where can I find the menu for the McDonald's at 135 Centre Dr?
The full menu is available online at McDonald's official website.
Are there any nearby hotels close to this McDonald's for travelers?
Yes, nearby hotels include Tru by Hilton Shepherdsville Louisville South, Home2 Suites by Hilton Shepherdsville Louisville South, Holiday Inn Express & Suites Louisville South-Hillview, Comfort Inn Shepherdsville, Fairfield Inn and Suites by Marriott Louisville Shepherdsville, and Best Western Louisville South Shepherdsville.
What other dining options are near this McDonald's?
Nearby dining places include another McDonald's, Subway sandwich shop, Burger King, and Cracker Barrel Old Country Store.
Are there nearby conveniences or services customers might need near McDonald's?
Yes, there are gas stations like bp America, FiveStar, and Marathon Gas, as well as Brooks Coin Laundry for laundry services, and Western Union for financial services.
How can I benefit from rewards or mobile offers at this McDonald's location?
You can earn points for free food through MyMcDonald's Rewards and access mobile offers via the McDonald's mobile app.