Bojangles

3.7
2280 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style Restaurant
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
215 Conestoga Parkway, Shepherdsville, KY
40165, United States

Hours

Reviews

3.7
2,280 reviews
5 stars
1,029
4 stars
464
3 stars
269
2 stars
199
1 star
319

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food being cold, overcooked, or lacking flavor, with some expressing disappointment in specific menu items.

Service Speed

Numerous reviews highlighted slow service, particularly in the drive-thru, with long wait times reported for both food preparation and order fulfillment.

Cleanliness

Several customers noted that the restaurant was dirty, with unclean dining areas and issues with the drink machines.

Staff Attitude

Feedback on staff behavior was mixed, with some praising friendly service while others reported rudeness and lack of attention to customer needs.

Order Accuracy

Multiple reviews mentioned incorrect orders and missing items, leading to frustration among customers.
  • JE
    Jeremy Eltz
    5 days ago
    4.0
    Fried chicken is great. New gravy steak biscuit was awesome. Ordered 5 tenders but got 4, and no sauce.
  • TP
    Tarcia Parker
    5 days ago
    1.0
    Wait is always long and workers have no customer service skills.
  • CL
    Chris Lee
    Nov 11, 2025
    1.0
    I hate to leave a bad review, but this place has been disappointing. I came twice for biscuits and gravy. The first time, they were out of biscuits and even chicken for a sandwich. The second time, they were out again, so I left. I haven’t returned since. Very disappointed.
  • DW
    Dale Warren
    Nov 6, 2025
    1.0
    This has to be the worst place in Shepherdsville to eat. I was in there with my 3 grandkids. Only 1 other person there. Took me over 30 mins to get my food. Then the order was wrong had to wait some more. There were only teens and twenty somethings working. With from what I Could see no supervision. 1 was wearing her PJs. Another had his pants down so far his crotch was below his knees.if your looking for chicken. DO NOT go to Bojangles.
  • JM
    Jason McAfee
    Nov 6, 2025
    5.0
    I go to this one not because it's closer to me because it is the better one. There's one in Shelbyville that is not as good. They're not as helpful. They act like they don't really want to be there. While at this one everyone is friendly,everything is fresh. They don't mind clarifying your order or adding to your order because you all have the AI at the drive-thru, sometimes it doesn't get everything right. Yes it's always up positive experience going to this Bojangles Thanks guys.

Frequently Asked Questions About Bojangles

What type of food does Bojangles serve?

Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.

What are the dining hours at Bojangles in Shepherdsville?

The dining room is open daily from 5:00 AM to 10:00 PM, with the dining room closing at 9:00 PM daily.