Business Details
About
RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Requires reservationsNot available
Location
Hours
Reviews
3.7
2,295 reviews
5 stars
1,033
4 stars
467
3 stars
270
2 stars
202
1 star
323
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, incorrect orders, and poor customer service, particularly with the automated drive-thru system.
Food Quality
While some customers praised the chicken and biscuits, many others complained about cold, undercooked, or bland food, as well as missing items from their orders.
Cleanliness
Several reviews highlighted unsanitary conditions in the dining area and restrooms, with reports of dirty tables and unclean drink machines.
Staff Attitude
There were numerous mentions of rude or indifferent staff, contributing to a negative dining experience for many customers.
- ESEvan Littrell Sr.Jan 3, 20261.0The automated drive through is horrible. It doesn’t hear correctly and cuts you off. Definitely doesn’t make a good experience.
- AAAkaransiJan 1, 20264.0Fries were mediocre, Biscuit was okay, chicken was good. Relatively cheap, but you could probably spend your money better somewhere else. Still good though, chicken is the highlight
- RCRhonda ChristDec 30, 20252.0So first they didn't give us the fries, And then we get our fries and get home they didn't give me my coleslaw nor my second side of mash. I tried calling and they won't answer the phone
- JPJailynn ProfumoDec 28, 20251.0waited in line for awhile, they were out of practically every side, never gave us any of our sauce. Just pick somewhere else there’s too many options in shepherdsville for that service.
- JDJosh DavisonDec 27, 20253.0The customer service wasn't that good I asked about any deals Bojangles had and they didn't know what they had. They charge me $20 for 8 piece chicken after I ordered know I noticed they had an eight-piece family meal for $20
Frequently Asked Questions About Bojangles
What type of food does Bojangles serve?
Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.
What are the dining hours at Bojangles in Shepherdsville?
The dining room is open daily from 5:00 AM to 10:00 PM, with the dining room closing at 9:00 PM daily.
What are the drive-through hours for Bojangles?
Drive-through is open Monday to Thursday from 5:00 AM to 10:00 PM, Friday and Saturday from 5:00 AM to 11:00 PM, and Sunday from 6:00 AM to 10:00 PM.
Does Bojangles offer takeout and delivery services?
Yes, Bojangles offers both takeout and delivery services for customer convenience.
Can I use the Bojangles app to order food?
Yes, you can order your favorites easily using the Bojangles app available on the Apple App Store and Google Play Store.
What payment methods are accepted at Bojangles?
Bojangles accepts cash, Mastercard, Visa, and travelers checks as payment options.
Is Bojangles family-friendly and does it have facilities for children?
Yes, Bojangles welcomes families and offers a children's menu to cater to younger guests.
Are there wheelchair accessible entrances and parking at Bojangles?
Yes, Bojangles has wheelchair accessible entrances and parking to accommodate guests with disabilities.
What are some nearby restaurants to Bojangles where I can consider dining?
Nearby restaurants include Panda Express (Asian cuisine), Jersey Mike's (sandwich shop), Salsarita's Fresh Mexican Grill (Tex-Mex), Papa John’s Pizza, Rally's, and Burger King for diverse dining options.
Which nearby banks can customers visit close to Bojangles?
Nearby banks and credit unions include Limestone Bank, Peoples Bank, and Park Community Credit Union for your financial service needs.
Are there nearby health services and medical centers close to Bojangles?
Yes, nearby health services include Norton Immediate Care Center, Bullitt County Foot & Ankle Center, KORT Physical Therapy, several doctors such as Adam Drew Lye, MD, and pediatricians like Anne L Rice and Caitlin E Bowman.