At Papa Johns Pizza in Shelbyville, KY, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Shelbyville pizza for any occasion. Call us for pizza delivery in Shelbyville or stop by 1732 Midland Trail for carryout to order the best pizza in Shelbyville, along with breadsticks, wings, and more!
Many customers reported issues with food quality, including undercooked pizzas, wrong toppings, and lack of cheese.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unhelpful management.
Delivery Issues
Customers frequently experienced delays in delivery, with some orders arriving cold or not at all.
Positive Experiences
Despite the negative feedback, some customers praised the food and service, noting friendly staff and good pizza.
Cleanliness Concerns
Several reviews mentioned unsanitary practices, such as employees not wearing gloves while preparing food.
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TINY TRUCKIN
Nov 17, 2025
5.0
Got into town really late and not much open. Called papa John's and had a pizza and cheese bread with in 35 minutes. Fresh. Very good and amazing service. Thank you.
CB
Clifford Bynum
Jul 9, 2025
2.0
Don't waste your money
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Mercedes L
Jun 23, 2025
5.0
Delicious pizza. Always order from here, it’s my family’s go to for pizza. Highly recommend
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Sydney Adams
Jun 3, 2025
5.0
Great pizza great service!My grandkids were here and I'm trying to feed six people, eight people swimming at a pool. I just want to get some pizza to add to our lunch, late lunch :-) I ordered my pizza at about 3:20 I was told it would be 7 to 8 minutes. I drove there which probably took me five or six I'll walk in the gentleman says it will be done in a couple of minutes. Pizza done I got two large pepperoni pizzas one thin one regular crushed the young man had medium length curly hair and glasses he was so kind and so helpful and I have to say it's the best Papa John's pizza I've ever had in my life and I have had a business in J-Town for 38 years. And it will knock Pizza Hut off the wall. At least that's my opinion. I paid almost $22 with change for two large pepperoni pizzas we still have a few pieces left we did add it with fruit but I'm telling you you need to try this it's one of the best deals I've had in a long long time! Thank you guys at the Papa John's Pizza in shelbyville! I truly do appreciate it, Sydney Adams