Dunkin'

3.5
314 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Shelbyville, KY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1530 Midland Trail, Shelbyville, KY
40065, United States

Hours

Reviews

3.5
314 reviews
5 stars
139
4 stars
47
3 stars
31
2 stars
24
1 star
73

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several mentioning negative interactions with management.

Order Accuracy

Frequent complaints about incorrect orders and inconsistent drink quality were noted, leading to customer frustration.

Food Quality

Several reviews highlighted stale or poorly prepared food items, particularly donuts and breakfast sandwiches.

Wait Times

Customers experienced long wait times, especially in the drive-thru, with some reporting delays even when the location was not busy.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and enjoyed their drinks, indicating that experiences can vary.
  • LA
    Lucky Abbott
    Nov 1, 2025
    2.0
    a lot of the times the kid employees are fine. it’s the owners/or owners wife whatever she is. they are very rude when i come in and act like im putting a knife to their throat for getting coffee. would still go but can’t because the employees are rude and get my drink wrong often.
  • DB
    D B
    Oct 22, 2025
    1.0
    Horrible service!
  • LR
    Leslie Redmon
    Oct 8, 2025
    3.0
    Got a signature latte and it was missing all of the toppings. Just basically an iced latte. Also got an iced cappuccino and ordered light ice and got 3/4 of a cup of ice. Love my Dunkin but this wasn’t the best experience. Waited about 45 seconds at the drive thru before someone came and fixed one of the drinks.
  • TH
    TheBig Holdini
    Sep 24, 2025
    1.0
    Took so damn long for no reason I got here at 8 am waited 27 minutes in the drive through for a donut and a coffee 27 MINUITES MY SCHOOL STARTS AT 8:30!!
  • WQ
    Waleska Quiles
    Sep 13, 2025
    5.0
    “Very good workers, always friendly and professional. No complaints at all! And they seriously have the BEST iced butter pecan latte!”

Frequently Asked Questions About Dunkin'

What are the daily operating hours for Dunkin' in Shelbyville, KY?

Dunkin' in Shelbyville is open every day from 4:30 AM to 8:30 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.