Dunkin'

3.5
316 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Shelbyville, KY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1530 Midland Trail, Shelbyville, KY
40065, United States

Hours

Reviews

3.5
316 reviews
5 stars
138
4 stars
47
3 stars
31
2 stars
25
1 star
75

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers reported rude staff and poor service, with frequent complaints about incorrect orders and long wait times.

Product Freshness

Numerous reviews mentioned stale or cold food items, particularly donuts and breakfast sandwiches, leading to disappointment.

Staff Friendliness

While some customers praised friendly employees, a significant number noted a lack of attentiveness and warmth from the staff.

Consistency Issues

Customers experienced inconsistency in drink quality and order accuracy, with many stating that their orders were often incorrect.
  • GJ
    Guy Jarboe
    3 days ago
    1.0
    I bought a dozen of variety donuts at the new location in Shepherdsville. Very disappointed, they was so hard you couldn't eat them When I called the store I was told the donuts are delivered every morning fresh. There is no way these donuts were delivered fresh that morning. In the garbage they went and will not be back. Donut Express is by far the best place in Shepherdsville to get donuts.
  • HM
    Hannah Mulrooney
    Jan 5, 2026
    1.0
    I’ve ordered DoorDash from here multiple times, and each time get the same drink. Every time it is half full. Each DoorDash driver has tried asking them to fill it up more, and they did not.
  • LA
    Lucky Abbott
    Nov 1, 2025
    2.0
    a lot of the times the kid employees are fine. it’s the owners/or owners wife whatever she is. they are very rude when i come in and act like im putting a knife to their throat for getting coffee. would still go but can’t because the employees are rude and get my drink wrong often.
  • DB
    D B
    Oct 22, 2025
    1.0
    Horrible service!
  • LR
    Leslie Redmon
    Oct 8, 2025
    3.0
    Got a signature latte and it was missing all of the toppings. Just basically an iced latte. Also got an iced cappuccino and ordered light ice and got 3/4 of a cup of ice. Love my Dunkin but this wasn’t the best experience. Waited about 45 seconds at the drive thru before someone came and fixed one of the drinks.

Frequently Asked Questions About Dunkin'

What are the daily operating hours for Dunkin' in Shelbyville, KY?

Dunkin' in Shelbyville is open every day from 4:30 AM to 8:30 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.