Brand Certified
Dairy Queen Grill & Chill
3.8(689 reviews)
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Business Details
1670 Midland Trl, Shelbyville, KY
40065-1639, United States
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
(502) 633-7390
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
https://www.dairyqueen.com/
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
About
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- BreakfastAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Hours
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.8
689 reviews
5 stars
322
4 stars
148
3 stars
94
2 stars
36
1 star
89
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold, stale, or improperly prepared items.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and enjoyed specific menu items like Blizzards and biscuits.
Cleanliness Concerns
Several reviews mentioned unsanitary conditions, including flies and dirty dining areas.
- JCJenn CondeFeb 7, 20265.0Love the blizzards
- CDchazz DepoysterJan 23, 20261.0Every time I come here they always get something wrong i don’t think I’ve gotten everything I’ve ordered besides maybe one time I ordered a bbq chicken strip basket with fries HOW DID I NOT GET ONE THING I ORDERED DQ YOU SUCK
- BVBruiser Bruce VoilsJan 20, 20265.0Love ice cream what not to love about this place!
- LRLanel RedmonJan 15, 20262.0So I ordered an ice cream cake 3 weeks before my son’s party. My grandmother went to pick it up for me on day of his party and the never received it. The manger didn’t want to do anything about it. Stayed on the phone with the manger trying to figure something they wanted to give me purple sparkling cake for a boys birthday party. Ended up last second saying they could make the cake that I ordered. I feel like I should have got a refund or discounts for the not having my cake there to be ready to pick. When I ordered 3 WEEKS in advance
- KBKimberly BedravaDec 21, 20251.0This is the worst place ever. The people inside I are just plain rude. Say in the drive thru for over 45 minutes for 2 burgers. They say they are understaffed but when you go inside only 1 person is ever really working. This place is a joke and something needs to change or just close this location.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Shelbyville, KY?
Dairy Queen Grill & Chill is open Monday to Thursday from 6:00 AM to 10:00 PM, Friday from 6:00 AM to 10:30 PM, Saturday from 6:30 AM to 10:30 PM, and Sunday from 7:00 AM to 10:00 PM.
What types of food and treats does Dairy Queen Grill & Chill offer?
They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburger®, shakes & malts, and ice cream cakes from DQCakes.com.
Does Dairy Queen Grill & Chill provide family-friendly services and amenities?
Yes, they offer booster seats, high chairs, outdoor seating, drive-thru service, and welcome families and children.
Can I order food online from Dairy Queen Grill & Chill for pickup?
Yes, you can order online for pickup at https://www.dairyqueen.com/en-us/order/pickup/n/13276/.
Where is Dairy Queen Grill & Chill located in Shelbyville, KY?
It is located at 1670 Midland Trl, Shelbyville, KY 40065-1639, USA.
Does Dairy Queen Grill & Chill serve breakfast items?
Yes, they serve breakfast as part of their offerings.
Is there outdoor seating available at Dairy Queen Grill & Chill?
Yes, the location has outdoor seating available for customers.
How can I get exclusive deals at Dairy Queen Grill & Chill?
Download the Dairy Queen app from https://www.dairyqueen.com/app for exclusive deals.
What nearby restaurants can I visit before or after dining at Dairy Queen Grill & Chill?
You can visit nearby places like Tumbleweed Tex Mex Grill & Margarita Bar and Kobe Japanese Steak House for additional dining options.
Are there banking services close to Dairy Queen Grill & Chill for customer convenience?
Yes, there are several banks nearby including U.S. Bank, US Bank, U.S. Bank ATM, Stock Yards Bank & Trust, Commonwealth Bank & Trust, and Republic Bank.
What nearby stores can I visit for shopping when I come to Dairy Queen Grill & Chill?
Nearby shopping options include Dollar General, Cox's Smokers Outlet, Save A Lot supermarket, Harbor Freight Tools, and Petsense pet store.
Brand Certified Facts from Dairy Queen Grill & Chill
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