Business Details
About
RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style Restaurant
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Requires reservationsNot available
Location
Hours
Reviews
3.8
1,414 reviews
5 stars
656
4 stars
287
3 stars
192
2 stars
100
1 star
179
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, incorrect orders, and unresponsive staff, indicating a significant problem with service efficiency.
Food Quality
While some customers praised the food when fresh, many others complained about cold, old, or improperly prepared items, suggesting inconsistency in food quality.
Cleanliness
Multiple reviews highlighted concerns about the cleanliness of the restaurant, including dirty tables and unsanitary conditions in the bathrooms.
Staff Attitude
Feedback varied on staff friendliness; while some praised individual employees, others noted rudeness and a lack of urgency among the team.
Management Concerns
Several reviews pointed to poor management practices, including inadequate staffing and lack of oversight, contributing to overall negative experiences.
- ATAlbert Turney6 days ago5.0Visited on a sunday after church and enjoy the food, the service\nAnd the atmosphere , everything is clean and tidy service with a smile
- SRStephanie RNov 11, 20251.0Went on a Monday night around 730, was told only chicken bites and fingers were available. It would be a half hour for any other chicken, not sure why. Ordered blueberry biscuits, they tasted like they were cooked in chicken grease.
- JBJacob BNov 4, 20252.0Ordered meal and waited over an hour to get it. Seemed like one guy was doing all the work. Food was all fresh and great though!
- VKValerie KocoOct 27, 20255.0Visiting from chicago, the food was super good and the girls were so sweet! I dropped a glass baby bottle and one of the girls (didn’t get her name) swept up the whole lobby to clean it up. 😭
- DRdwane robertOct 17, 20251.0It was a very nice morning and i was looking forward to getting my warm bojangles breakfast. I placed my order in drive through per usual, i pull up to the window and sat. I kid you not I sat there with no one else in line for a coffee and my biscuits and gravy. As I continued sitting, the window finally opens after 7 long minutes. I was finally “greeted” with little to no interaction I then received my order which was cold coffee, hard biscuits and gravy with no sausage, and a order of boroughs that had to have been sitting for hours. The three girls working need to do better.
Frequently Asked Questions About Bojangles
What type of food is served at Bojangles in Shelbyville?
Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.
What are the dining hours for Bojangles in Shelbyville?
The dining room is open daily from 7 a.m. to 2 p.m., and in general, dine-in hours are from 5 a.m. to 10 p.m.
Does Bojangles in Shelbyville offer drive-through service?
Yes, the Bojangles drive-through is open from 5 a.m. to 10 p.m. on most days, and stays open until 11 p.m. on Fridays and Saturdays.
Can I order Bojangles food through a mobile app?
Yes, you can order through the Bojangles app available on Apple App Store and Google Play Store for quick and convenient ordering.
What payment options are accepted at Bojangles in Shelbyville?
Bojangles accepts cash, Mastercard, Visa, and travelers checks as payment methods.
Is Bojangles in Shelbyville family-friendly and accessible?
Yes, the restaurant welcomes families and has wheelchair accessible entrances and parking.
Does Bojangles offer catering services?
Yes, Bojangles provides catering services to accommodate group meals and special events.
Are there other food options near Bojangles in Shelbyville?
Nearby food options include Starbucks for coffee and smoothies, Burger King and McDonald’s for fast food, Taco Bell for Mexican cuisine, Asia Buffet for Asian dishes, Subway for sandwiches, and Waffle House for breakfast and brunch.
I’m visiting Shelbyville and need a hotel near Bojangles. What are some nearby hotels?
Nearby hotels include Red Roof Inn, Best Western Shelbyville Lodge, and Econo Lodge, providing convenient accommodation options close to Bojangles.
What other useful businesses are near Bojangles in Shelbyville?
Nearby helpful businesses include Tractor Supply Co. for hardware and outdoor gear, Shelby County Fire Department Station 2 for emergency services, and Boost Mobile for telecommunications needs.