Arby's

4.1
1061 reviews
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Business Details

810 Taylorsville Rd, Shelbyville, KY
40065, United States
(502) 633-4240
http://www.arbys.com/locations/us/ky/shelbyville/810-taylorsville-rd/store-1719
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
810 Taylorsville Rd, Shelbyville, KY
40065, United States

Hours

Reviews

4.1
1,061 reviews
5 stars
507
4 stars
300
3 stars
139
2 stars
45
1 star
70

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some customers enjoyed the meals while others reported issues with cold or stale food.

Service Issues

Several customers experienced poor service, including rude staff and incorrect orders, while others praised the friendly and efficient service.

Cleanliness

Inconsistent cleanliness reported; some customers noted clean facilities while others mentioned dirty tables and unsanitary conditions.

Menu Availability

Customers expressed frustration over unavailable menu items and issues with coupon acceptance.
  • SL
    Sherry L
    1 day ago
    1.0
    Went in and ordered two beef and cheddars, two French dips last night, January 10/2026 at around 6:30 PM , We asked for two sauces And was charged $1.25 for the sauce after we paid $25 for the sandwiches really Arby’s we won’t be back!!!!’ Hope that dollar 25 was worth our business And the food wasn’t even that great. It was very Skippy on the roast beef, you are trying to make money and don’t care how you make the food anymore.!!!
  • JM
    Jennifer Mcgill
    4 days ago
    1.0
    Found hair in sandwich on 1/07/2026
  • TJ
    Tom James Jr
    Jan 4, 2026
    5.0
    Great meal... fresh, hot and tasty. Della is super friendly and helped us with our coupons. It was a blessing to have this level of thoughtful service with a constant smile!
  • TR
    Tim Ritchie
    Dec 28, 2025
    5.0
    Lady at the counter was the rudest I believe I've ever met, and boosted about it. Shelbyville Arby's, it was all I could do to compose myself
  • LL
    Lucinda
    Dec 9, 2025
    1.0
    How does Arby's run out of roast beef . Waa looking forward to Arby's for dinner an as soon as I said what I wanted the cashier said sorry we are out of roast beef . Wif
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