McDonald's

3.4
1058 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
359 Gallatin Rd, Scottsville, KY
42164, United States

Hours

Reviews

3.4
1,058 reviews
5 stars
347
4 stars
219
3 stars
202
2 stars
87
1 star
203

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for their orders, both in the drive-thru and curbside pickup.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong modifications.

Customer Service

Feedback indicated a pattern of rude or unhelpful staff interactions, contributing to a negative dining experience.

Food Quality

Several customers noted that food was often cold or not prepared as requested, leading to dissatisfaction.

Cleanliness

While some customers appreciated the cleanliness of the location, others reported dirty tables and unsanitary conditions.
  • CE
    Candice Harrison Eubank
    4 days ago
    4.0
    Was very convenient
  • CH
    Crystal Hauskins
    Oct 24, 2025
    1.0
    I waited for almost 20 minutes for a curbside order I placed via the app. I watched people park, go into the restaurant, order, and walk out with their food before I even got mine. I tried calling the restaurant, but no one would answer. I had to walk up to the drive thru window to ask about my order. Also, I didn't get any straws.I will not be going back to this McDonald's.
  • NE
    Nicole Eide
    Oct 9, 2025
    2.0
    I was not happy with my order tonight. I asked for my fries crispy. Didn't get them crispy. Got to the snack wraps. There was more sauce than anything. But I guess that's to be expected when it's fast food. From a unhappy customer.
  • MJ
    Mark Nethery Jr
    Oct 6, 2025
    2.0
    My bag ripped and my fries ended up in parking lot, My apple pies were COLD, My burger was mid, and their sweet was somehow the best part about the meal.
  • MC
    Marissa Carter
    Sep 21, 2025
    1.0
    Absolutely rude people and messed up order then dropped order and didn't even give bbq sauce when asked.

Frequently Asked Questions About McDonald's

What are the McDonald's Scottsville location's regular dine-in hours?

The restaurant is open Monday through Thursday from 5:00 AM to 11:00 PM, Friday and Saturday from 5:00 AM to midnight, and Sunday from 6:00 AM to 11:00 PM.

What are the drive-through hours at McDonald's Scottsville?

Drive-through is open Monday through Thursday from 5:00 AM to 11:00 PM, Friday and Saturday from 5:00 AM to midnight, and Sunday from 6:00 AM to 11:00 PM.