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McDonald's

3.4
(1066 reviews)
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Business Details

359 Gallatin Rd, Scottsville, KY
42164, United States
(270) 237-5238
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
359 Gallatin Rd, Scottsville, KY
42164, United States

Hours

Reviews

3.4
1,066 reviews
5 stars
352
4 stars
219
3 stars
203
2 stars
88
1 star
204

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and incorrect orders.

Food Quality

While some customers enjoyed the food, many complained about cold, poorly prepared items and incorrect orders.

Staff Attitude

Several reviews highlighted unprofessional and rude behavior from staff, impacting the overall customer experience.

Cleanliness

There were mixed reviews regarding cleanliness, with some customers noting dirty conditions in the restaurant.
  • AB
    Alex Buck
    Jan 14, 2026
    5.0
    Good place to eat!
  • SB
    Stephen Bratcher
    Jan 10, 2026
    3.0
    This locations food is about average, but their service and time to get food is below par for a fast food restaurant.
  • CW
    Cheyenne Waterman
    Dec 19, 2025
    2.0
    Regularly have issues getting the attention of the staff. Staff will make eye contact with you and quickly look away instead of offering assistance. Sweet tea doesn’t exist in the dining room after 1pm. Food is usually right and on point but with as many people as they have in the kitchen a little customer service isn’t too much to ask for.
  • AV
    Abril Viramontes
    Dec 18, 2025
    1.0
    The worst place ever they take like 1 hr to get something done it’s saltes nasty and I went inside and all dirty nasty don’t even clean ugh jus no
  • TC
    Tamara Cason
    Dec 11, 2025
    2.0
    Almost every time I come here I get parked. Even when I only order one sandwich and a sweet tea. Im usually sitting for anywhere from 5-20 minutes. The sandwiches are usually made sloppily as well. It's ridiculous.
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Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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