Customers generally praised the food for being fresh and delicious, especially breakfast items and ice cream.
Service Issues
Several reviews highlighted inconsistent service, with complaints about long wait times and incorrect orders.
Cleanliness
The cleanliness of the location received mixed feedback, with some customers noting it was clean while others reported it was unkempt.
Staff Attitude
Customer experiences with staff varied, with some praising friendly service while others reported rude behavior and a lack of professionalism.
Mobile Ordering
Mobile ordering was frequently mentioned, with some customers experiencing delays and issues with their orders.
TH
Tabatha Heatherly
Nov 8, 2025
5.0
I went to dairy Queen they dropped my ice cream and then they gave me another one and I did not have to pay
KT
Kelli Tipton
Oct 24, 2025
5.0
I appreciate coming through late and getting a fresh meal rather than tasting like a dirty grill. Thank you
LC
Laura Curtin
Oct 14, 2025
1.0
Asked for lots of sprinkles. Received very few but they charged me. When I asked for more, I was treated very rudely.
PR
Pink Roses
Oct 14, 2025
5.0
I’ve never seen a team of employees work better together than the team at Dairy Queen in Scottsville ~ it’s all teamwork all the time. Everyone has such a great attitude and amazing customer service. Truly, I’ve never seen anything like it. I don’t know what the secret sauce is behind the cohesiveness and professionalism of this team, but it’s just incredible.
JK
Joshua Kelly
Aug 19, 2025
1.0
I have put in the mobile order last three days for lunch at this dairy queen and every time I've had to ask for my ice cream cause they, oh I forgot or just didn't look. And I have to spend my whole lunch break, waiting on my food.
It should not take 30 minutes to do a mobile order. Especially when they're not that busy, I understand the first time because they were busy.
But dus not excuse them forgetting my ice cream but the past 2 days, they were not busy. They still couldn't get food out at eight appropriate time frame.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Scottsville, KY?
Dairy Queen Grill & Chill is open from 5:00 AM to 9:00 PM Monday through Thursday, 5:00 AM to 10:00 PM on Friday and Saturday, and 6:00 AM to 9:00 PM on Sunday.
Where is Dairy Queen Grill & Chill located?
It is located at 1605 Gallatin Rd, Scottsville, KY 42164-8907, USA.
What types of food and treats does Dairy Queen Grill & Chill offer?
They offer classic fast-food items such as soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and ice cream cakes.
Does Dairy Queen Grill & Chill have a drive-thru and seating available?
Yes, the location offers both drive-thru service and seating for customers.
Is Dairy Queen Grill & Chill family-friendly and welcoming to children?
Yes, it is family-friendly and good for kids, providing a welcoming environment for all ages.
Can I order food online or use mobile deals at Dairy Queen Grill & Chill?
Yes, you can use mobile ordering and rewards, and download their app for exclusive deals. Online orders can be placed for pickup.
What other businesses or services are located near Dairy Queen Grill & Chill?
Nearby you can find Family Dollar (a discount and grocery store), Western Union for money transfers, and ATM services, making it convenient for errands before or after your visit.
Are there other dining options near Dairy Queen Grill & Chill in Scottsville?
Yes, nearby dining options include Long John Silver's for seafood, Taco Bell for Mexican fast food, Smoke Shack BBQ for barbecue, and Earl G Dumplin's, an American burger restaurant.
Where can I find real estate services near Dairy Queen Grill & Chill?
Several real estate agents and companies are nearby, including The Landers Team - Brokered by Mills Real Estate & Auction Co, Joe Costello-Realtor, and Realtor Leda Wolfe Stinson.
Does Dairy Queen Grill & Chill have restroom facilities available for customers?
Yes, the location provides restroom facilities for customer convenience.