McDonald's

3.6
2755 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
503 Loves Dr, Sanders, KY
41083, United States

Hours

Reviews

3.6
2,755 reviews
5 stars
1,047
4 stars
626
3 stars
500
2 stars
203
1 star
379

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported long wait times and issues with order accuracy, leading to frustration.

Food Quality

Mixed reviews on food quality, with some customers experiencing cold or poorly prepared items.

Cleanliness

Multiple reviews highlighted dirty tables and unsanitary conditions in the restaurant.

Staff Attitude

While some customers praised friendly staff, others reported rude or unprofessional service.

Convenience

The location is noted for its convenience, especially for travelers, but service issues detract from the experience.
  • KG
    Kenneth Gleason
    3 days ago
    1.0
    Slow to get food and when received it wasn’t even hot worst experience cheese wasn’t even melted they just didn’t bother!
  • DK
    Deb Kolinski
    Nov 15, 2025
    3.0
    All 3 sandwiches ordered were wrong, fries were not fresh
  • DG
    donald griffin
    Oct 31, 2025
    1.0
    This place used to be amazing. The food was great, staff was awesome, and it's close to where i live so that's convenient. I don't know what happened but they stopped giving sauces for the nuggets apparently. I asked the person at the window and was told that they put them in the bag. It's natural to forget sauces sometimes but being lied to about them doesn't make me feel like a very valued customer. I haven't been getting sauces for some time now unless I ask while at the window which i'm good about because I know if I don't I won't get any, but they are usually okay with handing them to me when asked. I guess they are cutting that out now too, so make sure you bring your own sauce.
  • M7
    Moe 77s
    Oct 30, 2025
    1.0
    Worst experience ever! The McChicken tasted weird, almost like fish, and the service was very poor and unfriendly. Definitely not coming back.”
  • JN
    Jennifer Nunn
    Oct 26, 2025
    1.0
    Went there last night literally ordered 2 cheeseburgers and a Carmel frap and they take our money and send us to wait. They bring the cheeseburgers 5 minutes later and forgot the frap. So they went back to get it and it took 30 minutes. And then didn’t even bring a damn straw! Terrible service terrible food couldn’t even eat it

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Sanders, KY?

This McDonald's location in Sanders, KY operates 24 hours a day, 7 days a week, including delivery and drive-thru services.

Does this McDonald's in Sanders, KY offer drive-thru service?

Yes, this McDonald's location has a drive-thru service available 24/7.