Sonic Drive-In

4.0
893 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Russellville, KY. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 647 N. Main Street for the ultimate SONIC experience!

Location

Sonic Drive-In
647 N. Main Street, Russellville, KY
42276, United States

Hours

Reviews

4.0
893 reviews
5 stars
443
4 stars
225
3 stars
116
2 stars
33
1 star
76

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported problems with order accuracy and slow service, with many mentioning the need to repeat orders multiple times.

Manager Behavior

Several reviews highlighted negative experiences with the manager, describing her as rude and unprofessional.

Food Quality

While some customers enjoyed the food, many expressed dissatisfaction with cold or poorly prepared items, and there were complaints about portion sizes.

Positive Experiences

Despite the issues, there were also numerous positive comments about friendly staff and good food, with some customers expressing a desire to return.
  • CM
    Christine Milton
    6 days ago
    5.0
    Great service!
  • RE
    Rich Ewald
    Dec 27, 2025
    3.0
    App didn't work. Food was just ok. Car hop was nice. Every time I go there I say I'm not going back. 3 stars is generous.
  • KM
    Kon Miller
    Oct 26, 2025
    1.0
    This place should be on the moon Great food but no atmosphere
  • PH
    Petra Henderson
    Sep 26, 2025
    3.0
    Food tasted good but I think they are rationing the chili. I had chili cheese coney and husband had chili cheese tots and you could barely see any chili. Lady that brought the food was nice. Needed to include ketchup for onion rings and more napkins. She did get us some more ketchup. I dont think you should have to ask for certain things but everywhere is like this now. Only gave one ketchup 2 napkins and one mint for two people. Don't like that most sonics are putting mobile app orders spaces closest to the building. We did get full and are thankful! Just giving my review for improvement. I know service work is hard because I do it.
  • AA
    AJK
    Sep 20, 2025
    1.0
    I wish reviews went lower. The manager was rude and threatened to call the cops and I truly have no idea what we did wrong… we were sober and chill. I’m wondering if it’s just that we’re young and there was a group of us? Anyway, she’ll lose a whole bunch of customers - as we like hanging out there often - if she keeps this up.