Pizza Hut

3.5
248 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery Service
Find your nearby Pizza Hut® at 661 N. Main Street in Russellville, KY. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Cash onlyNot available
  • Accepts checksNot available
  • Curbside pickupAvailable

Location

Pizza Hut
661 N. Main Street, Russellville, KY
42276, United States

Hours

Reviews

3.5
248 reviews
5 stars
97
4 stars
54
3 stars
29
2 stars
12
1 star
56

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, unorganized service, and poor customer service experiences.

Food Quality

Mixed reviews on food quality, with some praising the taste while others complained about cold, poorly made, or incorrect orders.

Staff Behavior

Several reviews highlighted unprofessional behavior from staff, including poor attitudes and inappropriate attire.

Cleanliness and Atmosphere

While some noted cleanliness, others criticized the overall atmosphere and aesthetic of the new location compared to the previous one.

Delivery Problems

Numerous complaints about delivery issues, including late deliveries and missing items.
  • LM
    Lowell McIntosh
    Oct 29, 2025
    4.0
    Quick service and polite
  • TL
    Terry Lee
    Sep 25, 2025
    3.0
    Some of the workers are a bit slow,if busy there will be a pretty good wait
  • CT
    Candice Tyndall
    Jul 15, 2025
    1.0
    $2 personal pan pizza ordered 8, wait was well over an hour, notified via app that order was ready, I got to the store to pick up and the order isn’t even ready. Waited ADDITIONAL 10 minutes for 8 SINGLE SLICES, no personal pan 8 SINGLE slices. I could’ve gotten an entire pizza for cheaper and actually fed my family instead of 8 single slices. It’s unorganized and a complete joke it’s a scam of a promotion. If there wasn’t a long line of wait to get a refund I would’ve requested one.
  • OO
    oompaloopa182
    Jun 6, 2025
    1.0
    Store was full of customers waiting to pick up orders. I got my food 30 minutes after the pick up time even after the app told me 39 minutes for pick up so an hour and 9 minutes for one pizza. The workers looked like they just rolled out of bed and one girl was in there just scratching her side with her shirt pulled and I swear she was picking a scab. The whole staff needs to be fired and the store shutdown until they train a new staff and new manager. Maybe poach some people from Taco Bell. I wouldn’t go back if I was paid to. Far and away the sketchiest restaurant in town.
  • HT
    har thort
    Sep 1, 2013
    2.0
    My party of 4 it took 5 mins until some asked what we wanted to drink and then took 5mins to place our order took 45 mins to get 2 pizzas and we was the only ones in there and they was NOT busy. Workers there was rude and u can clearly here what they was talking about in the back.

Frequently Asked Questions About Pizza Hut

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Where can you get food delivery in Russellville, KY?

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