Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- BreakfastAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
Location
Dairy Queen Grill & Chill
340 Hopkinsville Rd, Russellville, KY
42276-1282, United States
Hours
Reviews
3.7
529 reviews
5 stars
206
4 stars
128
3 stars
81
2 stars
35
1 star
79
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, incorrect orders, and rude staff interactions.
Food Quality
Many reviews mentioned cold or poorly prepared food, with several customers expressing disappointment in the taste and presentation.
Cleanliness
Several customers noted unsanitary conditions in the dining area, including dirty tables and floors.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and friendly service during their visits.
- RYRandy Young4 days ago4.0DQ and chill. What can I really say? Consistency!
- JPJohn PolandDec 6, 20251.0Cold food took forever to get not so good attitude from staff
- DHDaniel HallNov 19, 20255.0Best fast food joint in Russellville for reliability and quality. I Don't go here often, but they never disappoint.
- MMMyron MccoyNov 15, 20251.0Order places at 5:44 at 6:05 still hadn't received food so I went to counter and was told by a worker they made the food but was told they didn't need it anymore. We was the only people in the dining area. Worst experience I've ever had at a restaurant. That was our first time eating there and absolutely the last time.
- JPJeffrey PageOct 28, 20255.0Fast and excellent service, and affordable prices.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill in Russellville, KY offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® treats, grillburgers®, chicken strip baskets, and DQ ice cream cakes.
What are the opening hours of Dairy Queen Grill & Chill?
The restaurant is open from 6:00 AM to 10:00 PM Monday through Saturday, and from 7:00 AM to 10:00 PM on Sunday.
Does Dairy Queen Grill & Chill offer drive-thru and seating options?
Yes, the location features a drive-thru and has seating available including booster seats and high chairs, making it family-friendly and good for kids.
Is Dairy Queen Grill & Chill wheelchair accessible and does it provide amenities like restrooms and free WiFi?
Yes, the restaurant is wheelchair accessible and offers restrooms and free WiFi to its customers.
Can I order food online or get mobile deals at Dairy Queen Grill & Chill?
Yes, you can order online via their website and enjoy exclusive mobile deals by downloading the Dairy Queen app.
What should I know about holiday hours for Dairy Queen Grill & Chill?
The restaurant is closed on Thanksgiving Day (November 27, 2025) and Christmas Day (December 25, 2025).
What are some nearby food options around Dairy Queen Grill & Chill?
Nearby food options include Domino's Pizza, Slappy'z Family Diner, Pizza MD, and another Dairy Queen ice cream shop nearby, giving customers various dining choices after visiting.
Which nearby places can customers visit for personal care and beauty services?
Customers can visit nearby beauty salons like Hair Designs, Color Me Beautiful Salon and Spa, and Love My Hair by Christie Wurtman for beauty and spa treatments.
Are there any medical or dental facilities near Dairy Queen Grill & Chill?
Yes, Priority Primary Care and Bluegrass Oral Health Center Of Russellville are nearby medical and dental centers where customers can seek health services.
What family-friendly services does Dairy Queen Grill & Chill provide?
The restaurant welcomes families and children, offering booster seats, high chairs, seating, restrooms, and a family-friendly atmosphere.