Business Details
About
Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery Service
Find your nearby Pizza Hut® at 2443 Lakeway Dr in Russell Springs, KY. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Details
- Dine-inNot available
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.7
262 reviews
5 stars
121
4 stars
49
3 stars
28
2 stars
21
1 star
43
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times for food and poor service, with some feeling ignored or unacknowledged by staff.
Food Quality
There were numerous complaints about food quality, including undercooked pizzas, incorrect orders, and unsanitary conditions.
Cleanliness
While some customers praised the cleanliness of the dining area, others noted dirty conditions behind the counter and in the kitchen.
Management Response
Some customers appreciated the manager's efforts to resolve issues, indicating that management can positively impact customer experiences.
Inconsistent Experience
Reviews indicated a mix of positive and negative experiences, with some customers enjoying their meals while others were disappointed.
- TZThatOne ZombieOct 12, 20251.0This is one of the most poorly ran restaurants I have ever been to. Have a pickup order? Be ready to wait up to an hour for your food after you have already arrived to pick it up. This isn’t just a one time instance either. This is every single time you order. It isn’t an employee problem it is a management issue.
- JWJake WillisAug 29, 20251.0I don’t ever leave reviews but here is my first one. The pizza is almost always raw in some places. The major issue is that I, and from what I’ve been told by multiple others, have found hair in our food in almost every visit. Hairnets are not worn here and it shows. One of their managers handle food, box and slice pizzas, and hands them out all while messing with his hair. It is on multiple occasions that this has been brought to workers, and yet the workers still dont wear hair nets. Unless you enjoy hair with your food I would not recommend eating here.
- PCPamela ChristianAug 24, 20252.0Pizza is usually pretty good. Employees not so much. Stood at the counter 5-10 minutes before anyone acknowledged me . No "hello"... just "name on the order?" The young man preparing the food the had long greasy hair hanging in his eyes not wearing a hair net or hat. Nor was he wearing gloves. The area where the pizzas were being made was dirty and littered with what looked lik
- BRBobbi RobinsonAug 3, 20251.0Placed an online order at 11:54, I called at 1:25 asking where it was they said they didn’t have delivery drivers. So I guess they just wasn’t going to tell me. I had to call and cancel my order and I ordered papa John’s.
- LWLance M. WilliamsJul 17, 20254.0We had an issue with an order on Tuesday and the manager called on Wednesday and was extremely professional and made it right. Went back on Wednesday for the correction and the service and food were excellent. Thank you for a great experience
Frequently Asked Questions About Pizza Hut
Where is this Pizza Hut located?
Pizza Hut is located at 2443 Lakeway Dr, Russell Springs, KY 42642, USA.
What are the delivery hours for this Pizza Hut?
Delivery is available Monday to Thursday and Sunday from 11:00 AM to 10:00 PM, and Friday to Saturday from 11:00 AM to 11:00 PM.
Can I order pizza online or via a mobile app from this Pizza Hut?
Yes, you can order online via their website or through the Pizza Hut mobile app for delivery, carryout, or curbside service.
What types of services does this Pizza Hut offer?
They offer in-store pickup, delivery, and no-contact delivery services.
What time is takeout available at this Pizza Hut?
Takeout hours are Monday from 11:00 AM to 10:00 PM and Tuesday to Sunday from 10:30 AM to 10:00 PM, with extended hours until 11:00 PM on Friday and Saturday.
Does this Pizza Hut have wheelchair accessible facilities?
Yes, it has wheelchair accessible entrance, parking, seating, and restroom.
Which nearby places can I visit before or after enjoying Pizza Hut?
Nearby places include Laker Lanes bowling alley, Price Less Foods grocery store, and Huddle House restaurant, which you might find interesting to visit before or after your meal.
If I'm visiting from out of town, what other dining options are close to Pizza Hut?
Nearby dining options include Taco Bell for fast Mexican food, Huddle House for American breakfast and brunch, and Acapulco Mexican Grill for Tex-Mex cuisine.
Are there any medical facilities near Pizza Hut in Russell Springs?
Yes, Westlake Primary Care of Russell County and Grider Medical pharmacy are nearby if you need medical or pharmacy services.
How can I contact this Pizza Hut?
You can reach them by phone at +1 270-866-6507 or email rs007557@pizzahut.com.