Papa Johns Pizza

3.7
185 reviews
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Business Details

310 Steve Drive, Russell Springs, KY
42642, United States
(270) 866-8333
https://locations.papajohns.com/united-states/ky/42642/russell-springs/310-steve-drive?utm_source=gmb&utm_medium=organic
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About

Pizza Restaurant
At Papa Johns Pizza in Russell Springs, KY, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Russell Springs pizza for any occasion. Call us for pizza delivery in Russell Springs or stop by 310 Steve Drive for carryout to order the best pizza in Russell Springs, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
310 Steve Drive, Russell Springs, KY
42642, United States

Hours

Reviews

3.7
185 reviews
5 stars
87
4 stars
31
3 stars
23
2 stars
11
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rudeness and lack of assistance with order issues.

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration and dissatisfaction.

Delivery Issues

Several reviews mentioned delays in delivery times, with some orders arriving late or cold.

Food Quality

While some customers praised the pizza quality, others reported inconsistencies, such as burnt pizzas or incorrect toppings.

Staff Friendliness

Mixed feedback on staff friendliness; some customers noted pleasant interactions, while others experienced rudeness.
  • AY
    Aussie the Gamer YT
    Nov 14, 2025
    1.0
    Ordered food, got there to pick it up it was ready with my name on the boxes, I could see it, was the only person in the restaurant, they made me stand there for what seemed like 10 mins while they stood there goofing off, finally received my food, got home, belread sticks were wrong, was supposed to be loaded bacon cheese sticks, was just plain sticks, all the toppings on the pizza's were just thrown in the middle, none around the edges! This generation of workers have no pride. I didn't think to take a pic of the pizza, or I would have, sorry!
  • JM
    Jessica Mcgraw
    Jun 28, 2025
    1.0
    I called for delivery and because the customer service girl here in Russell Springs, KY could not properly put in my address I was denied service. Oh and she also mentioned her phone was an iPhone....lol! Just like I have and she could not find my address, I mean what??????? I hung up, went straight to Google maps as she said she did , put in my address and BOOM, my whole house and street and driveway pops up! Honey you must have gotten your phone from TEMU! Bad service and recommend no one!!!
  • JB
    Julia Brown
    Jun 25, 2025
    5.0
    My favorite pizza place
  • LM
    Laura Meininget
    Jan 8, 2019
    1.0
    Well I had order my food and two bottles of soda and had only received one and I didn’t notice it till after the guy drove off. When I called they said I could come get the other bottle. No thank you. I had my pizza delivered for a reason. I was not taking my six kids out just to get a soda. Then I asked if next time I order I could get a free one and the said hold on and then I got hunged up. Pretty disappointed since I get food here all the time.
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Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Russell Springs?

Papa Johns Pizza offers delivery from 10:00 AM to 11:00 PM Monday through Thursday, 10:00 AM to 11:30 PM on Friday and Saturday, and 11:00 AM to 11:00 PM on Sunday.

Can I order pizza online from Papa Johns Pizza in Russell Springs?

Yes, you can order online for delivery or carryout using the Papa Johns website or app.