Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,307 reviews
5 stars
439
4 stars
326
3 stars
249
2 stars
122
1 star
171
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff.
Food Quality
Many reviews highlighted issues with food quality, such as cold or stale items, incorrect orders, and unsanitary conditions.
Cleanliness
Several customers noted that the dining area and facilities were dirty and in need of attention.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and good food quality at times.
Management Concerns
There were complaints about management not addressing staff behavior and operational issues effectively.
- GWGloria Womack4 days ago1.0Food tasted good but cold and but Lynsy was a mean manager being mean to a worker in the restaurant. Talked out loud instead of in private. Hateful
- JWJonathan Wilson5 days ago4.0It’s McDonald’s, cmon.
- SMStephen MckenzieOct 26, 20251.0Poor boy at the register had NO CLUE.
- TWTerry WethingtonOct 19, 20251.0I complained to the general manager one day that the restaurant was closed early the night before and the night manager Lindsay who did it has started gossiping about me ever since. She poisoned the air about me because I complained. She has had a subordnate give a friend of mine and myself regular coffee instead of decaf. He was fired immediately after this but the manager stayed for some reason. My friend was up all night as I was. We only figured it out recently when another employee talked.. the manager told an employee friend of ours that she had to sit in the break room and cannot sit out in the front anymore and talk with customers. However, one of her right hand buddies and another was seen in the lobby eating his meal today and many other days. (Of course i have pictures). It just goes to show how corrupt the atmosphere has become around her. She is also told that I asked her out which absolutely did not happen. She must have low self-esteem because she tried to make herself look good at the expense of others. To be honest, I told her to her face I was scared to death of her and when she asked me why I told her she was goody goody one day and acted like the devil the next day. She responded by asking me if I thought she was bipolar...... She talks horribly about customers in other situations in the past and carrys gossip and lies. That's wrong!!!! Don't make her mad........ She'll start a war with your name on it. Owners to this day haven't called me to ask the TRUTHFUL side of this ignorance.
- RRryan royOct 18, 20251.0There were egg shells in my egg in all 3 of my breakfast sandwiches
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's in Russell Springs, KY?
McDonald's is open Monday through Wednesday and on Sunday from 5:00 AM to 1:00 AM, and from Thursday through Saturday from 5:00 AM to 4:00 AM.
Does this McDonald's location offer delivery services?
Yes, delivery is available daily with varying hours, generally matching the store's open hours.
What are the drive-through hours at this McDonald's?
The drive-through is open Monday through Wednesday and on Sunday from 5:00 AM to 1:00 AM, and from Thursday through Saturday from 5:00 AM to 4:00 AM.
What types of payment does McDonald's in Russell Springs accept?
They accept various payment options including American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's location offer pickup and delivery options?
Yes, curbside pickup is available as part of their services.
What services does this McDonald's location offer?
This location offers Drive-Thru, Gift Cards, Mobile Offers, Mobile Ordering, and WiFi.
Where is McDonald's in Russell Springs located?
It is located at 251 US Hwy 127, Russell Springs, KY 42642, USA.
Are there any other restaurants near this McDonald's?
Yes, nearby you can find Taco Bell and Papa Johns Pizza, which offer different fast food options if you're interested in trying something else nearby.
What stores near McDonald's can be useful for mobile phone accessories or services?
Nearby stores include AT&T, Verizon, Russell Cellular, and the AT&T Store, all providing mobile phone products and services which might be convenient for customers visiting McDonald's.
What other amenities and shops are conveniently located near McDonald's?
Nearby you can visit Kroger for groceries and fuel, Walgreens for pharmacy and retail needs, and beauty salons like Nail Spa and Star Nails if you're looking to relax or shop around after your meal.