Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers reported a mix of friendly and rude service, with several instances of poor customer interactions and slow service.
Food Quality
Food quality was inconsistent, with complaints about cold, stale, or improperly prepared items, while some customers praised the taste when it was fresh.
Cleanliness
Multiple reviews highlighted issues with cleanliness, including dirty tables and unsanitary conditions in food preparation areas.
Management Issues
Concerns were raised about management behavior and staff treatment, with specific complaints about a manager's rudeness and lack of professionalism.
AS
Alivia Somerville
Dec 26, 2025
1.0
Very negative and very rude people
LH
Lisa Hopper
Dec 26, 2025
5.0
The workers are so sweet and the food is great! 5 stars!
TT
The Silicone Toothbrush
Dec 22, 2025
5.0
Im familiar with this establishment and the owner of this Business is very down to earth and has all kinds of respect and knows how to treat his people and his customers.
CH
Catelynn Helm
Dec 18, 2025
5.0
I love going to this McDonald's. The workers are super nice. They never mess up my order or forget to give me what I ordered. Also the food is amazing here compares to other McDonald's. Im always be a faithful customer to this McDonald's.
GW
Gloria Womack
Nov 20, 2025
1.0
Food tasted good but cold and but Lynsy was a mean manager being mean to a worker in the restaurant. Talked out loud instead of in private. Hateful
What are the regular operating hours of McDonald's in Russell Springs, KY?
McDonald's is open Monday through Wednesday and on Sunday from 5:00 AM to 1:00 AM, and from Thursday through Saturday from 5:00 AM to 4:00 AM.
Does this McDonald's location offer delivery services?
Yes, delivery is available daily with varying hours, generally matching the store's open hours.
What are the drive-through hours at this McDonald's?
The drive-through is open Monday through Wednesday and on Sunday from 5:00 AM to 1:00 AM, and from Thursday through Saturday from 5:00 AM to 4:00 AM.
What types of payment does McDonald's in Russell Springs accept?
They accept various payment options including American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's location offer pickup and delivery options?
Yes, curbside pickup is available as part of their services.
What services does this McDonald's location offer?
This location offers Drive-Thru, Gift Cards, Mobile Offers, Mobile Ordering, and WiFi.
Where is McDonald's in Russell Springs located?
It is located at 251 US Hwy 127, Russell Springs, KY 42642, USA.
Are there any other restaurants near this McDonald's?
Yes, nearby you can find Taco Bell and Papa Johns Pizza, which offer different fast food options if you're interested in trying something else nearby.
What stores near McDonald's can be useful for mobile phone accessories or services?
Nearby stores include AT&T, Verizon, Russell Cellular, and the AT&T Store, all providing mobile phone products and services which might be convenient for customers visiting McDonald's.
What other amenities and shops are conveniently located near McDonald's?
Nearby you can visit Kroger for groceries and fuel, Walgreens for pharmacy and retail needs, and beauty salons like Nail Spa and Star Nails if you're looking to relax or shop around after your meal.