Arby's

4.0
838 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
966 Maple Street, Russell Springs, KY
42642, United States

Hours

Reviews

4.0
838 reviews
5 stars
359
4 stars
256
3 stars
116
2 stars
37
1 star
70

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, but there were frequent complaints about cold, soggy, or improperly prepared items.

Service Issues

Many reviews highlighted poor customer service, including rude staff, incorrect orders, and slow service.

Cleanliness

The cleanliness of the dining area and bathrooms was often criticized, with some customers noting unsanitary conditions.

Pricing Concerns

Several customers expressed dissatisfaction with the high prices relative to the quality of food and service.

Inconsistent Experience

Overall experiences varied widely, with some customers praising the service and food while others reported significant issues.
  • BH
    Betty Hare
    Jan 4, 2026
    1.0
    My father is 94 and he always asks for a regular roast beef and a plain baked potato. I take him something every Sunday after church, Nine times out of ten when I order this Arby’s is out of baked potatoes. I just don’t understand why they can’t have baked potatoes on a Sunday after church! Put in enough! My goodness it isn’t rocket science!
  • CB
    Chris Bennett
    Nov 7, 2025
    4.0
    Typical Arby's. Not super happy about the costs these days, but quality is generally pretty good
  • GS
    Gerald Sims
    Jul 24, 2025
    5.0
    Great food great service!
  • SS
    Sean
    Jul 23, 2025
    4.0
    I am a definet meat eater and Arby's has the meat