Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
So I am a doordash driver, and the order i was picking up, the guy refused to hand it to 3 drivers before me. And to me. And then I called doordash and they called the location 3 times. I heard the phone ringing. And the guy stood there, purposely not answering the phone because he knew it was doordash calling. And he was supposed to remake the order because it was already over an hour late. He was extremely rude to me and other customers. In the end, I got a negative marking on my doordash account because I wasnt able to pick up my order in the end. Mcdonald's needs to hire employees that are not lazy and extremely rude, who dont even do a basic job of remaking a sandwich and handing it over to me or the 3 dashers previous.
Please Mcdonald's.
DO BETTER!
JC
Jac Copley
3 days ago
1.0
This place is a disaster. We ordered a Big Mac meal, a 2 cheeseburger meal, and a 6pc chicken nugget. Only got the burgers, no fries, no nuggets. We’ve been to this location a few times and it is like this every single time. I’m not understanding how you can forget half the things we ordered and paid for every time.
ER
Emanuel Roark
4 days ago
1.0
My uncle and I walked in tonight. This location claims on their door they close at 11pm Mon-Thurs inside the lobby. It was barely 10pm. I got inside through one of the doors that wasn't locked. I used the kiosk and didn't receive a receipt. I told the guy at the register that I didn't get a receipt but I had the order number. He took one look at me and claimed if I didn't have a receipt then he couldn't help me and that he was closing the restaurant. I then hear him mumbling under his breath as he called me a few names that I will not repeat on this form. However, the cool black dude (can't remember his name) helped me out as I told him what all happened. Whoever this dude is, they need to give him a lot more recognition 👏 💯 because he's treated me kindly every time I come to this particular location
ST
Shannon Tung
4 days ago
5.0
OH I LOVE MCDONALDS! THE QUARTER POUNDER AND NUGGETS ARE BEYOND DIVINE. THE SERVICE IS AMAZING, RESTAURANT IS NEVER DIRTY, FOOD TASTES LIKE IT WAS MADE IN HEAVEN, GOOD PRICES. IM LOVIN IT LOL.
DM
DEEP MAKWANA
Apr 5, 2026
1.0
Really bad drive thru service. Employees were unfriendly. And were acting like they didnt want to do their job
What are the operating hours for McDonald's at 864 Eastern By-Pass in Richmond, KY?
McDonald's at 864 Eastern By-Pass is open 24 hours a day, 7 days a week.
Does this McDonald's location offer delivery service?
Yes, McDonald's at this location offers delivery service 24/7 with options including same-day and no-contact delivery.
Is there a drive-thru available at this McDonald's?
Yes, the McDonald's at 864 Eastern By-Pass has a drive-thru that operates 24 hours every day.
What types of payment does this McDonald's accept?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What services does this McDonald's provide to customers?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Can I order McDonald's food through a mobile app?
Yes, you can order through the McDonald's App available on both the Apple App Store and Google Play Store.
What is the address and main phone number for this McDonald's location?
The McDonald's is located at 864 Eastern By-Pass, Richmond, KY 40475. The main phone number is +1 859-623-8864.
What nearby places can I visit before or after my meal at McDonald's?
You can visit Spotlight Acting School for theatre events, Grand China Buffet if you're interested in Chinese cuisine, or stop by Kroger Fuel Center for gas and convenience items.
How can I use nearby places like Community Trust Bank and Western Union when visiting McDonald's?
You can conveniently handle financial services at Community Trust Bank or send money via Western Union nearby before or after enjoying your meal at McDonald's.
Are there any nearby healthcare facilities near this McDonald's location?
Yes, Madison Pediatric Associates and Lexington Clinic Richmond are nearby if you need medical services before or after your visit.
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