Wendy's

3.9
1163 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
113 North Keeneland Drive, Richmond, KY
40475, United States

Hours

Reviews

3.9
1,163 reviews
5 stars
524
4 stars
303
3 stars
165
2 stars
67
1 star
104

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers reported inconsistent service speed, with some experiencing fast service while others faced long wait times.

Food Quality

Food quality varied, with some customers enjoying fresh and hot meals, while others received cold or incorrect orders.

Customer Service

Staff friendliness received mixed reviews; some praised the cheerful service, while others reported rude interactions.

Order Accuracy

Many customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.

Cleanliness

The cleanliness of the restaurant was generally appreciated, though some noted areas needing attention.
  • TA
    Teresa Abney
    Nov 16, 2025
    1.0
    The worse Wendy's I've ever gotten food from. Sad quality of food
  • RM
    Rita Martin
    Oct 17, 2025
    5.0
    Fast service
  • BD
    bill denton
    Oct 17, 2025
    5.0
    Got everything we ordered and the lady at window was really nice and cheerful.
  • DL
    donna locher
    Oct 8, 2025
    4.0
    Slow service. Ice machine messed up. Iced tea was awful. Decent chicken salad and typical hamburger. Not the best wendys
  • GH
    Ghost Hammer
    Sep 29, 2025
    4.0
    Had baconator double and fries

Frequently Asked Questions About Wendy's

Is #709 Keeneland Drive Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.