Taco Bell

3.4
1389 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 514 Eastern Bypass in Richmond. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
514 Eastern Bypass, Richmond, KY
40475, United States

Hours

Reviews

3.4
1,389 reviews
5 stars
483
4 stars
298
3 stars
223
2 stars
101
1 star
284

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported receiving cold, poorly prepared, or incorrect food items, leading to dissatisfaction.

Service Speed

Many reviews highlighted extremely long wait times in both drive-thru and for mobile orders, often exceeding 30 minutes.

Customer Service

Several customers experienced rude or unhelpful staff, with complaints about management's attitude and lack of assistance.

Order Accuracy

A significant number of reviews mentioned incorrect orders, missing items, and overall poor handling of customer requests.

Cleanliness

Customers noted unsanitary conditions in the lobby and bathrooms, contributing to a negative dining experience.
  • SS
    Silas Smith
    1 day ago
    1.0
    Taco bell usually delivers, but not the past couple of times (few weeks). Tonight's did it for me, either indefinitely or for a while at least. Here's a Cheesy Double Beef burrito --- got two, other is the same way. Haven't bothered to look at the items in the rest of the bag yet. Guess Im not looking forward to more disappointment. See ya when I'm driving by ya, TB. Cheers.
  • HC
    Heather Curtis
    2 days ago
    1.0
    Customer service worker was incredibly rude and pushy, refused to make anything other than DoorDash and even refused my app order. Waited in line for almost thirty minutes just to be told we can’t order unless we’re picking up a DoorDash order. Never coming back, would not recommend.
  • BM
    Bigmouth Madi
    4 days ago
    1.0
    messes up orders. night crew doing very bad when I had to go back to get my order and the 2nd time they messed it up again. pick a different location calling corporate when they open at 11am :)
  • CC
    Cyrus
    Nov 15, 2025
    2.0
    Ordered a plain soft taco and received a supreme. Ordered one pack of three tacos and got charged for three packs, all of which were very greasy and falling apart. Ordered cinnamon twists and got chips instead.
  • KL
    Kiss Lucky
    Oct 30, 2025
    1.0
    I’m not sure if they do this to black only customers. But this is the second time coming through drive through and they put something in my food it’s not a tomato it’s something soggy looks chewed on. Anyway. Disgusting never again. Managers have nasty attitudes and think it’s funny when customers bring things to their attention. Also got a burrito from here just taste tortillas nothings inside. Horrible. I’ve been a manager for Taco Bell kfc. This location is horrible

Frequently Asked Questions About Taco Bell

What are the operating hours for the drive-through at this Taco Bell location?

The drive-through is open daily from 9:00 AM to 4:00 AM.

Where is this Taco Bell located?

This Taco Bell is located at 514 Eastern Bypass, Richmond, KY 40475, USA.