Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 514 Eastern Bypass in Richmond. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Numerous customers reported receiving cold, poorly prepared, or incorrect food items, leading to dissatisfaction.
Service Speed
Many reviews highlighted extremely long wait times in both drive-thru and for mobile orders, often exceeding 30 minutes.
Customer Service
Several customers experienced rude or unhelpful staff, with complaints about management's attitude and lack of assistance.
Order Accuracy
A significant number of reviews mentioned incorrect orders, missing items, and overall poor handling of customer requests.
Cleanliness
Customers noted unsanitary conditions in the lobby and bathrooms, contributing to a negative dining experience.
SS
Silas Smith
1 day ago
1.0
Taco bell usually delivers, but not the past couple of times (few weeks). Tonight's did it for me, either indefinitely or for a while at least. Here's a Cheesy Double Beef burrito --- got two, other is the same way.
Haven't bothered to look at the items in the rest of the bag yet. Guess Im not looking forward to more disappointment.
See ya when I'm driving by ya, TB. Cheers.
HC
Heather Curtis
2 days ago
1.0
Customer service worker was incredibly rude and pushy, refused to make anything other than DoorDash and even refused my app order. Waited in line for almost thirty minutes just to be told we can’t order unless we’re picking up a DoorDash order. Never coming back, would not recommend.
BM
Bigmouth Madi
4 days ago
1.0
messes up orders. night crew doing very bad when I had to go back to get my order and the 2nd time they messed it up again. pick a different location calling corporate when they open at 11am :)
CC
Cyrus
Nov 15, 2025
2.0
Ordered a plain soft taco and received a supreme. Ordered one pack of three tacos and got charged for three packs, all of which were very greasy and falling apart. Ordered cinnamon twists and got chips instead.
KL
Kiss Lucky
Oct 30, 2025
1.0
I’m not sure if they do this to black only customers.
But this is the second time coming through drive through and they put something in my food it’s not a tomato it’s something soggy looks chewed on. Anyway. Disgusting never again. Managers have nasty attitudes and think it’s funny when customers bring things to their attention. Also got a burrito from here just taste tortillas nothings inside. Horrible. I’ve been a manager for Taco Bell kfc. This location is horrible
What are the operating hours for the drive-through at this Taco Bell location?
The drive-through is open daily from 9:00 AM to 4:00 AM.
Where is this Taco Bell located?
This Taco Bell is located at 514 Eastern Bypass, Richmond, KY 40475, USA.
What types of payment methods does this Taco Bell accept?
They accept American Express, cash, Discover, MasterCard, and Visa.
Can I order food online from this Taco Bell?
Yes, this location offers online ordering through their website or mobile app for pickup or delivery.
Does this Taco Bell serve breakfast and late-night food?
Yes, they serve breakfast, lunch, dinner, dessert, and have late-night food available.
What are some popular menu items available at this Taco Bell?
Customers can enjoy tacos, burritos, specialties like the Crunchwrap Supreme, combos, and Dollar Cravings items.
Is there a drive-through available at this Taco Bell?
Yes, this Taco Bell has a drive-through service for customer convenience.
Are there any nearby gas stations close to this Taco Bell?
Yes, Speedway and Marathon Gas stations are nearby, useful for customers fueling up before grabbing a meal.
What nearby places can I visit before or after dining at this Taco Bell?
You can visit nearby places such as Richmond Athletic Club for fitness, Brady's Sushi and Hibachi for additional dining options, or Planet Sun Tanning for beauty and spa services.
Are there any financial services near this Taco Bell?
Yes, several PNC Bank locations and ATMs are close by, as well as Ameriprise Financial Services, providing convenient access to banking and financial services.