Taco Bell

3.4
1408 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 514 Eastern Bypass in Richmond. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
514 Eastern Bypass, Richmond, KY
40475, United States

Hours

Reviews

3.4
1,408 reviews
5 stars
487
4 stars
300
3 stars
223
2 stars
102
1 star
296

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted rude and unprofessional staff, with complaints about long wait times and poor customer service.

Order Accuracy

Many customers reported incorrect orders, missing items, and issues with food preparation.

Food Quality

Several reviews mentioned cold, poorly prepared food, and unsatisfactory portion sizes.

Cleanliness

Customers noted unsanitary conditions in the restaurant, including dirty dishes and a foul smell.

Management Issues

Frequent mentions of ineffective management and lack of proper training for staff contributed to the negative experiences.
  • GB
    Gregory Browning
    Jan 3, 2026
    5.0
    I took our sister to eat here with me and we dined inside. I don't eat at Taco Bell that often and the use of their kiosk can be difficult at first until you figure it out. The food was great but one of the employees wasn't very friendly. I said," Thank you, buddy!" He just walked away without a word. Maybe he didn't like me calling him "buddy'.
  • JM
    Jessica M
    Jan 2, 2026
    1.0
    Spent decent money and they forgot a bunch of things. When I went inside before I said anything they already knew what I was missing. Most of the food barely has meat or is burnt! Not going back!
  • CC
    CamboSlice
    Jan 1, 2026
    1.0
    I went to this taco bell haven’t been in a while and I’ll say that someone needs to send a district manager or have a manager look on how they give us food cause this is ridiculous
  • JB
    Jennifer Bond
    Jan 1, 2026
    1.0
    Terrible!!! I mean terrible!!! The team is so uncaring and rude. Don’t even greet customers correctly they just rolled their eyes and say “order on the kiosk! Recently decided to dine in here with my husband on his lunch break. As we sat down to enjoy our lunch Immediately grabbed my taco and it was SOAKED in grease. I mean literally to where it was making me sick. I watched my husband take it back up to the counter calm and polite as could be to ask for a new one to be made for me only to hear the woman behind the counter go “ What’s Wrong With it??? As rude as she could possibly be and I was outraged 😡😡😡😡😡 what the hell do you mean what’s wrong with it??? It’s literally soaked, I mean no joke the wrapping had greased dripping off it…. Clearly, they never take the food safety courses as required by a lot of fast food places since they want to have employees pose stupid questions like that!!!! Unless you’re looking to get sick, don’t come here!!!!
  • SB
    Sierra Ballew
    Dec 7, 2025
    1.0
    Do not work here or eat here unless you want to stand at the counter and look dumb because they won’t let you ring anybody up at the register & customers get frustrated with you or you want your food prepared in dirty dishes because they don’t clean them properly. The general manager Ashley comes into work, clocks in, cusses out her employees/customers then leaves or sits in her car till about a hour before it’s time to clock out and leaves the deaf manager who’s rude & you can hardly understand and the 3 HEAVY managers Abby, Joann, and Desiree who also have attitude issues in charge and can’t fulfill their management duties like they’re supposed to either. .

Frequently Asked Questions About Taco Bell

What are the operating hours for the drive-through at this Taco Bell location?

The drive-through is open daily from 9:00 AM to 4:00 AM.

Where is this Taco Bell located?

This Taco Bell is located at 514 Eastern Bypass, Richmond, KY 40475, USA.